HACCP COORDINATOR
Kuwait Aviation Services Company (KASCO)
Total years of experience :22 years, 1 Months
October 7, 2009 - To present
HACCP COORDINATOR
Kuwait Airways Flight Services formerly KASCO
Kuwait International Airport P.O. Box 24417 Code No. 13105
JOB DESCRIPTION:
•Responsible in handling Catering-PR Discrepancies and Flight Non Conformities on a daily basis.
•Inspecting and monitoring quality of in-process food production batches such as temperatures, consistencies, counts, weights, compliance with food quality control and sanitation standards and procedures.
• Ensuring cost-effective hygiene policies and implementing food safety management system based on principles of HACCP. (Hazard Analysis Critical Control Points)
• Implementing and controlling the standards and specifications with appropriate monitoring procedures to ensure that the food production is safe.
• Checking and monitoring food equipment using organoleptic assessments, visual inspections, general observation checklists, bacteriological monitoring, quality assurance and hazard analysis techniques.
• Creating, documenting and monitoring the systems, food handling storage, packaging and delivery. Keeping and maintaining, record management systems for quality assurance records.
• Carrying out inspection audits, spot checking, procedural checking or using metal detectors and completing checklists.
• Maintaining the food safety policies: Personal hygiene, pest control, cleaning & disinfecting, preventing physical, chemical, and microbial contamination, staff training, waste disposal, temperature control, premises & equipment, checking and monitoring procedures for suppliers & materials from raw ingredients to finished goods, quality assurance including stock rotation.
July 17, 2006 - December 31, 2008
THIRD COMMIS CHEF
Qatar Aircraft Catering Company (QACC) - Qatar Airways
Doha International Airport, Doha, State of Qatar
JOB DESCRIPTION:
• Preparing and handling other airlines meals, first & business class snacks, flight cabin & deck crew meals.
• Responsible for all special meals and economy meals based on the menu rotations.
• Ensuring economy portioning meals on-time preparations and handling flights, thus, maintaining cost - effective hygiene practices and food safety quality standards based on the principles of HACCP.
• Assisting senior chefs in the preparation of the menu specification and cost control checklists.
• Preparing and recording wastage report, production timings, and daily requisition for food orders.
• Receiving and handling the telex / requests from dispatch uplifts, increase orders and daily dishing out forecast lists.
• Checking and monitoring the Critical Control Points (CCP) reports accurately at the appropriate time and temperature.
June 4, 2002 - May 20, 2006
CATERING ASSISTANT II
Emirates Flight Catering Company (EKFC) - Emirates Airlines
Dubai International Airport, Dubai, United Arab Emirates
JOB DESCRIPTION:
• Assisting supervisors in preparing in-flight meals to be catered in the other airlines landing on Dubai International Airport and assemble the flight requirement from all the sections according to the galley-loading plan, packing lists and menu specifications.
• Specifically assigned in pre-setting meal trays, packed cutleries and arranging the equipments needed on the flight and set up the trolleys.
• Ensuring on-time preparation meals and handling of flights at the same time maintaining the cost-effective hygiene practices and quality standards of the company based on principles of HACCP.
July 2000 - October 6, 2000
FRONT DESK CLERK (Hotel Phase) Practicum
Sarrosa International Hotel & Residential Suites, Mabolo, Cebu City, Philippines
JOB DESCRIPTION:
• Maintaining good relation with the guests, colleagues and senior management at all levels.
• Promoting & marketing the operation and services to target guests to increase the market share.
• Suggesting, planning, developing and implementing special promotions to increase the revenues. Building and maintaining customer based.
• Greeting, welcoming and receiving the guests, and of the hotel customer service, registering, and responsible in checking in and out of the hotel.
• Accepting room reservation, maintaining the list of reservation, scheduling appointments, handling guest information, and documenting records of the guests residing in the hotel.
• Responsible in collecting payments and records in area bill, hotel room inventory, answering phone calls, taking messages, forward mails, responds to email & fax documents, accepting packages / deliveries of the guests, and assisting the guests to any problems with their stay, billing issues or complaints.
• Maintaining the standard operating procedure of personal hygiene, good grooming and a friendly customer service demeanor throughout the entire day.
August 1998 - March 1999
F&B ASSISTANT (Restaurant Phase) Practicum
Waterfront Hotel & Casino, Lahug, Cebu City, Philippines
JOB DESCRIPTION:
• Welcoming and greeting the customer, seating them, taking & serving customer orders and answering questions regarding their order, and then overseeing the payment.
• Ensuring tables are clear, clean and in order, and carry dishes to kitchen areas.
• Replenishing stock, cleaning up spillages, running cash register, clearing and resetting up tables with new cutlery.
• Serving food and beverages. Presenting and promoting the menu & the wine lists to the guests.
• Ensuring that the customers order arrives on time, as ordered. Keeping the invoice for the order placed is accurate, prices, special offers, and the customers order.
• Presenting the guests checks.
• Adhering to standard operating procedures and ensuring dining areas are compliant with regulatory requirements and public health standards for food handling, alcohol service, sanitation and hygiene.
It is great importance to anticipate a customer's need satisfaction.
DEGREE EARNED: BACHELOR OF SCIENCE IN HOTEL & RESTAURANT MANAGEMENT COLLEGE: UNIVERSITY OF SAN JOSE- RECOLETOS (USJ-R) CEBU CITY, PHILIPPINES S.Y. 1996-2000