Joyce Ann Caparal

• Supported daily hospitality operations across event halls, guest areas, and VIP sections.
• Conducted pre- and post-event inspections to ensure cleanliness, readiness, and service standards.
• Assisted with scheduling, inventory monitoring, and preparation of operational supplies.
• Reported maintenance issues, safety concerns, and service gaps for timely action.
• Performed administrative support tasks while following hygiene, safety, and BICSc standards.

• Provided administrative support to local officials and daily community office operations.
• Prepared, organized, and maintained documents, records, certificates, and clearances.
• Assisted residents with inquiries, public assistance requests, and basic documentation.
• Supported the release of community assistance and coordination of local programs.
• Maintained filing systems and handled confidential records with proper care.

• Provided customer service in a resort and restaurant environment.
• Took and processed guest orders accurately and professionally.
• Assisted with food service, table preparation, and guest requests.
• Maintained cleanliness and service standards in the dining area.