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Joyce Kheirallah

Operational Development Specialist

AZADEA Group

Location:
United Arab Emirates - Dubai
Education:
Master's degree, MS in Microfinance
Experience:
14 years, 3 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  14 Years, 3 Months   

August 2012 To Present

Operational Development Specialist

at AZADEA Group
Location : Lebanon - Beirut
Analyzing the as is processes and suggest improvements, writing/mapping and updating the company's policies, procedures and workflows, coordinating operational development projects by consolidating data from various sources, conducting reference checks, validating information
December 2009 To July 2012

Shop Manager

at AZADEA Group
Location : Lebanon - Beirut
Managing shop operations, monitoring sales and profit margins to constantly exceed targets, motivate and lead the sales team to achieve the highest standards of customer service and total compliance with shop's policies and procedures, preparing seasonal product report and business plans

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
November 2008

Master's degree, MS in Microfinance

at Solvay Business School - Wageningen - Paris Dauphine
Location : Belgium
Program delivered by 3 major European Universities.
Master's degree + Certificate of European Microfinance Program
Grade obtained : Distinction
Thesis : "The poverty assessment tools: Analytical overview and implementation in Fondation Zakoura, Morocco."
June 2007

Bachelor's degree, BA in Business Management

at ICHEC Brussels Businees School
Location : Belgium
Minor : Finance
Grade : High Distinction
Thesis : "L'introduction de la destination Beyrouth par la compagnie aérienne Brussels Airlines: Rentabilité du projet à l'aube d'une nouvelle stratégie"

Specialities & Skills

powerpoint

Amélioration du système

Project Management

Gestion de l innovation

Excellence des processus commerciaux

Développement opérationnel

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

French

Expert

Arabic

Expert

Spanish

Expert

Dutch

Intermediate

Training and Certifications

Intermediate and Advanced Excel ( Certificate )

Issued in: October 2013 Valid Until: - October 2013

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Sudoku, Logic games, Reading, Spinning

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