Joycee Ann بيرنغ

Restaurant Supervisor

Oversees daily restaurant operations, ensuring excellent customer service and smooth coordination between front and back of house. Leads and supports staff, maintains service quality, handles customer concerns, and ensures cleanliness and standards. Assists in scheduling, inventory, and achieving business goals while delivering an authentic Italian dining experience.

Responsible for providing excellent customer service in a lively pub environment
by ensuring guests have an enjoyable dining and drinking experience.

Supervises daily operations of an Italian restaurant, ensuring smooth service
and high customer satisfaction. Leads and supports staff, coordinates with the
kitchen, maintains quality and hygiene standards, handles guest concerns, and
assists in scheduling and inventory while delivering an authentic Italian dining
experience

Responsible for creating a welcoming first impression and ensuring smooth
guest flow in a fine dining environment.
• Greet and welcome guests warmly upon arrival
• Manage reservations and seating arrangements efficiently
• Coordinate with service staff to ensure smooth table turnover
• Handle guest inquiries and special requests professionally
• Maintain cleanliness and organization of the reception area
• Ensure excellent customer service and guest satisfaction at all times