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Juan Carlos Vivas Torrealba, Senior Consultant-External

Juan Carlos Vivas Torrealba

Senior Consultant-External·GfK

Spain

Master's degree, Marketing and Commercial Distribution

Work experience

Total years of experience: 28 years, 10 months

Senior Consultant-External

March 2015 - Present

GfK

Spain

March 2015 - Present

* Supporting the design and implementation of qualitative projects.

* Managing the collection of market data and evaluating information from diverse market sources. Data gathered through qualitative research tools such as focus groups and interviews (in person & online), bulletin boards and working groups among consumers.

* Analyzing qualitative & quantitative information to support and review new and existing marketing and sales strategies.

* Creating and producing market research reports and recommendations on specific products and markets for directors and clients.

Company industry:
Marketing
Job role:
Research and Development

Account Manager

February 2014 - February 2015

Vital Insights

Spain

February 2014 - February 2015

* Ensuring overall client satisfaction with the services offered to automotive industry clients, and expanding / increasing the value of the company to clients throughout the contract term, acting as the key interface between the customer and all relevant divisions.

* Managing client expectations by meeting day-to-day requests; handling escalation issues and providing sound solutions to customer challenges; producing weekly, monthly and quarterly reports.

* Working closely with the account management and sales teams to execute customer service objectives as well as sales strategy, ensuring customer compliance with all agreements.

* Identifying new business opportunities in existing accounts and new prospects; making consultative business strategy recommendations as deemed appropriate from time to time; providing formal quotations and Statements of Works (SOW)

Company industry:
IT Services
Job role:
Management

Senior Consultant-External

March 2009 - January 2014

GfK

Spain

March 2009 - January 2014

* Supporting the design and implementation of qualitative projects.

* Managing the collection of market data and evaluating information from diverse market sources. Data gathered through qualitative research tools such as focus groups and interviews (in person & online), bulletin boards and working groups among consumers.

* Analyzing qualitative & quantitative information to support and review new and existing marketing and sales strategies.

* Creating and producing market research reports and recommendations on specific products and markets for directors and clients.

Company industry:
Marketing
Job role:
Research and Development

Key Account Manager

October 2003 - February 2009

Market AAD

Spain

October 2003 - February 2009

* Managing the definition and development of mystery shopping projects for manufacturing and service firms up to € 400K, including managing projects for SEAT and HONDA, MARKET AAD’s top clients.

* Consulting with clients to identify key requirements, developing project plans and schedules, providing leadership to internal teams on projects and daily production issues; facilitating issue resolution; preparing and presenting timely status reports to clients and internal managers.

* Conducting resource planning and budgeting; tracking costs to ensure adherence to budgetary limitations, managing processes to improve efficiency and reduce risk.

* Monitoring and controlling a 28 member team of expert-auditors and 5 telemarketers, developing and conducting field training for them.

Company industry:
Marketing
Job role:
Research and Development

Financial Planning Coordinator

October 2001 - July 2003

Abbott Laboratories

Venezuela

October 2001 - July 2003

* Planning, directing and coordinating activities related to developing and updating the organization's annual budget (350 employees & US$100M annually in revenues).

* Providing supervision and guidance to area managers in developing the budgets of their units for further consolidation.

* Preparing and consolidating financial information and/or statistics reports according to the requirements of different business units and/or corporate in a timely fashion.

* Analyzing changes in budgets vs. actual figures to identify business trends and estimate updates.

* Coordinating the process of definition, approval and implementation of new product prices to provide support to the sales department.

* Optimization of management information systems.

Company industry:
Pharmaceutical Manufacturing
Job role:
Accounting and Auditing

New Business Analyst

April 1999 - August 2001

Hewlett Packard Enterprise (EDS)

Venezuela

April 1999 - August 2001

* Developing models to provide financial analysis, costing and pricing of service offerings provided by the company, as part of a multidisciplinary team working together throughout the sales process to further analyze results, financial trends and variations.

* Analyzing results of profitability, associated risk and strategy development to provide guidance on the final prices to customers; providing support to the legal department in terms of contract conditions to customers.

* Participation in planning sessions, sales forecasts, cost of sales and budget.

Company industry:
IT Services
Job role:
Accounting and Auditing

Financial Planning Analyst

May 1997 - March 1999

Hewlett Packard Enterprise (EDS)

Venezuela

May 1997 - March 1999

* Coordinating activities related to the process of developing the organization's annual budget for a division of 450 employees & sales revenues of US$ 35M (in Venezuela and Colombia).

* Maintaining extensive contact with all managers and company directors to exchange information and collaborate on development activities in the budgets & updates of their units.

* Preparing and consolidating financial information and/or statistics reports according to the requirements of different business units and/or corporate in a timely fashion.

Company industry:
IT Services
Job role:
Accounting and Auditing

Education

Universitat Politècnica de Catalunya

July 2004

July 2004

Master's degree, Marketing and Commercial Distribution

Spain

Universidad Católica Andrés Bello

March 2003

March 2003

Master's degree, Business Administration and Finance

Venezuela

Florida International University

July 1995

July 1995

Diploma, International Studies

United States

Universidad Metropolitana

July 1994

July 1994

Bachelor's degree, BADM (minor in Management),

Venezuela

Skills

BUDGETING
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BUDGETING
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COM
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COM
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CONSULTING
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CONSULTING
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CUSTOMER RELATIONS
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CUSTOMER RELATIONS
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FINANCIAL
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FINANCIAL
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FINANCIAL PLANNING
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FINANCIAL PLANNING
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LEADERSHIP
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LEADERSHIP
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MANAGEMENT
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MANAGEMENT
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SALES
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SALES
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Languages

English
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Spanish
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