Judith Mueke

• Supervise front desk operations including guest check-in, check-out, room
allocation, and payments.
• Provide a warm, professional welcome and resolve guest inquiries and
complaints to ensure high satisfaction levels.
• Manage reservations and coordinate closely with housekeeping and
management teams.
• Train and supervise front office staff while maintaining service quality and
operational standards.

• Planned and coordinated travel itineraries, accommodation, and transport.
• Provided end-to-end customer support for seamless client experiences.
• Managed bookings, handled inquiries, and resolved service issues promptly.

• Assisted with guest reception, room assignments, food and beverage production
and service coordination.