Receptionist/Executive Assistant
Capital Hills Group of Companies
مجموع سنوات الخبرة :8 years, 9 أشهر
• Manage incoming calls, take messages, and direct inquiries as needed.
• Welcome and guide visitors to appropriate areas within the office.
• Maintain and update office calendars, schedule appointments, and arrange meetings.
• Provide direct administrative support to the CEO and General Manager.
• Maintain electronic and physical office records and files.
• Sort and distribute incoming mail while managing outgoing correspondence effectively.
• Assist in preparing reports, letters, and other documents.
• Coordinate travel arrangements for employees i.e. flights, accommodations, and transportation.
• Order and manage office supplies, including stationery, equipment, and furniture.
• Assist with invoicing, purchase orders, and petty cash management.
• Perform general clerical tasks such as photocopying and scanning.
• Provide administrative support to executives and managers.
• Track company licenses, passports, and visas of the employees and CEO family.
• Ensure a clean and organized office environment is maintained.
• Prepare price lists and verify margins.
• Generate quotations and invoices.
• Review purchase orders and draft order acknowledgments for products and services.
• Ensure product listings on online platforms are accurate and up to date.
• Monitor stock movement across all stores.
• Track and maintain safe stock levels for fast-moving products, recommending replenishments as needed.
• Manage item creation and content development.
• Oversee account operations, reporting directly to the COO/Manager.
• Provide customer service and technical support for product-related inquiries.
• Supervise and evaluate promoters stationed in each store.
Secondary Role
• Perform daily clerical tasks under supervision and liaise with HR.
• Handle internal and external email correspondence, answer phone inquiries, and assist clients.
• Conduct cold calling and emailing to potential clients and applicants.
• Conduct interviews for new applicants and facilitate the onboarding process for new employees.
• Promote customer brands and implement upselling and cross-selling strategies.
• Achieve monthly sales targets through effective customer engagement.
• Submit daily sales reports to the Manager for performance tracking.
• Apply screen guards on customers mobile phones as needed.
• Ensure adequate replenishment of products to maintain inventory levels.
• Upload sales reports to the Oskar phone panel platform for data analysis.
• Maintain cleanliness and adhere to store floor policies and health/safety standards.
• Organize and tidy items to enhance customer shopping experience.
• Provide innovative ideas to the manager for boosting sales and enhancing customer satisfaction.
• Handle stock transfers, Return to Vendor (RTV) processes, and daily sales reporting efficiently.
Ayala Alabang - Philippines