Judy Lombamo, Personal Assistant & Frontline Assistance

Judy Lombamo

Personal Assistant & Frontline Assistance

Fedgroup Financial Service

Lieu
Afrique du Sud
Éducation
Diplôme, Diploma
Expérience
9 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 5 Mois

Personal Assistant & Frontline Assistance à Fedgroup Financial Service
  • Afrique du Sud
  • juin 2010 à avril 2013

Fed Group Financial Services (Jun 2010 to present)
Internal Sales & Frontline Assistance
• Taking orders telephonically
• Receiving and recording all orders into an internal database
• Timeous processing of orders from suppliers and checking all orders for accuracy and consistency
• Resolving queries, following up on orders and building relationships.
• Answering all incoming calls or emails and rerouting them to the relevant parties or departments
• Meeting and greeting visitors
• Collection and assignment of post to relevant parties
• Dealing with any enquiries, be they, face-to-face at reception, telephonic or via email
• Data Entry into internal sales systems
• Ordering of stationery and cleaning supplies
• Ensuring that the reception area is tidy and clutter free
• Operating a computer system and switchboard

Frontline support and switchboard management à Reception - Robor Pipes
  • janvier 2010 à décembre 2010

Reception - Robor Pipes (Jan 2010)
• Frontline support and switchboard management

à Personnel Avenue
  • octobre 2009 à décembre 2009

Personnel Avenue (2 Temporary assignments as per below)
Call Centre - South African Breweries (Oct - Dec 2009)
• Customer support and query resolution

à North Safety Products
  • janvier 2006 à juillet 2008

North Safety Products (Jan 2006 - Jul 2008)
Reception & Frontline
• Responsibilities included receiving and distributing messages from telephone/email as appropriate, taking clear messages and passing these promptly to the appropriate member of the team using judgment of urgency.
• Provided reception duties on behalf of the team, which involved providing face-to-face contact for visitors in a responsive and courteous manner.
• Responded to queries promptly and in a friendly manner.
• Participated in business and team meetings regarding service planning and to assist in the implementation and continual review of work systems.
• Provided efficient data entry into the local team information systems as required.
• Assisted with organizing of repairs and maintenance of office equipment.

Temporary assignment à People's Personnel
  • avril 2005 à septembre 2005

People's Personnel (Temporary assignment Apr - Sep 2005)
Reception & Office Administration
• Answering all incoming calls or emails and rerouting them to the relevant parties or

Data Capturer & Internal Sales à Mars - Master Foods
  • Afrique du Sud
  • juillet 2004 à mars 2005

Mars - Master Foods (Pty) Ltd (Jul 2004 - Mar 2005)
Data Capturer & Internal Sales
• Taking orders telephonically
• Accurately entering orders on the system from spreadsheets on to the SAP system and ensuring proper, systematic filing
• Timeous processing of orders from suppliers and checking all orders for accuracy and consistency
• Customer relationship management including resolving queries, following up on orders and building relationships.

Questor Management à Data Capturer & Frontline
  • janvier 2002 à décembre 2003

Questor Management (Jan 2002 - Dec 2003)
Data Capturer & Frontline
• Booking appointments for consultants to speak to clients about the flexi-club
• Setting up sales appointments for potential clients to buy into the flexi-club
• Office administration
• Offering frontline services

Éducation

Diplôme, Diploma
  • à Damelin
  • janvier 2012

I have a diploma as a Personal Assistant and advanced Receptionist studied at damelin college, I love my job because i interact with different people from different backgrounds and i love reaching my target because i don't like leaving my work unattended to. The main responsibility is to book flights, check the dairy everyday, schedule meetings, taking minutes in a meeting and reaching my dead lines.

Etudes secondaires ou équivalent, Computers
  • à Maritime College
  • décembre 2004

Jan - Dec 2004 Maritime College Introduction to Computers - MS Word; Excel; Outlook; Internet

Diplôme, Food and Beverages
  • à Sylvia Professional College
  • décembre 2002

Jan 2001 - Dec 2002 Sylvia Professional College Certificate in Food and Beverages. Damelie College of South Africa. Professional PA Certificate. Varsity College South Africa. Business Administration & Financial Accounting.

Etudes secondaires ou équivalent, Business Administration & Financial Accounting
  • à Varsity College

Jan 2012 - present Varsity College Business Administration & Financial Accounting

Specialties & Skills

Receptionist
Front Office
Customer Driven
Office Administration
Personal Assistant
COLLECTION
DATA ENTRY
DATABASE
GREETING
INCOMING CALLS
ORDERING
RECEPTION
SWITCHBOARD
ANSWERING

Langues

Anglais
Expert