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Julian Canobis III, Division Secretary/ Quality Coordinator

Julian Canobis III

Division Secretary/ Quality Coordinator·Modern Pharmaceutical Company

الإمارات العربية المتحدة

بكالوريوس, Business Administration and Management

الخبرة العملية

مجموع سنوات الخبرة: 26 سنوات, 5 أشهر

Division Secretary/ Quality Coordinator

يوليو 2008 - حتى الآن

Modern Pharmaceutical Company

دبي، الإمارات العربية المتحدة

يوليو 2008 - حتى الآن

Receives visitors, provides information, and directs them appropriately to colleagues or partners.
- Handles confidential matters on levels of D. M. and others reporting directly to his office, which can also involve customers.
- Compiles, transcribes, and distributes minutes of meetings as applicable.
- Reads / analyzes incoming mail and documentation in order to determine their significance and plan their distribution.
- Handles events for the Division, customers, or partners independently or in coordination with the CEO office where applicable.
- Assists the division manager to develop business presentations related to budgets, business performance, or other internal reports.
- Effectively corresponds with principals and customers on behalf of the Division Manager.
- Coordinates colleagues? and guests? business travel itineraries and agendas.
- Ensures the office operations adhere to our quality system guideline and procedures.
- Builds effective relations with regard to the Divisional Manager?s office with our customers and partners to achieve our business objectives.
- Responds promptly to queries and meets commitments.
- Ensures information flow process is consistent and accurate.
- Manages and acts upon principal needs while consistently meeting or exceeding their expectations.
- Suggests and recommends tools that can enhance the effectiveness and efficiency of administrative functions.
- Manages the Divisional Manager?s office at an administrative level.
- Able to provide functional expertise and able to execute operational responsibilities.

مجال الشركة:
خدمات الرعاية الصحية الأخرى
الدور الوظيفي:
إدارية

Team Leader Assistant

أكتوبر 2005 - سبتمبر 2007

Convergys Call Center Philippines

الفلبين

أكتوبر 2005 - سبتمبر 2007

• Account handling for IBM/Sprint (USA)
• Top 10 Stack Ranking for Convergys Enterprise for 5 consecutive months
• Awarded top agent for maximize sales for the period of July to September (2006)
• Proficient in troubleshooting complicated accounts
• Currently handling DirectV (USA) Satellite Programming dealing in account management and basic technical troubleshooting
• High marks garnered in Quarterly Performance Appraisals
• Assists Team Lead to handle account issues and concerns
• Handles effective communication thru assisting Team Lead with Administrative concerns

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Senior Customer Service Agent for Airport Operations

يناير 2000 - سبتمبر 2004

Northwest Airlines Manila International Airport Station

الفلبين

يناير 2000 - سبتمبر 2004

• Checking in and passenger processing
• Handling guest/passenger inquiries.
• Boarding gate operations and flight closure.
• Organization of aircraft loading and unloading processes
• Natural ability to connect with customers through professional communications and public rapport
• Demonstrated ability to listen & understand passengers needs and concerns
• Take ownership of guests’ needs and problems with empathy
• Proactively derives systems to improve the overall workflow of operations
• Proven ability to make the experience fun and friendly
• Proven ability to be an effective team player and easily adaptive to operational changes

مجال الشركة:
شركات الطيران
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Executive Assistant to the President/CEO

مايو 1998 - يناير 2000

Bombo Radyo Philippines Network

الفلبين

مايو 1998 - يناير 2000

• Oversee administrative concerns for the network in lieu of the President’s directives
• Organize major corporate functions spanning the entire twenty three AM and FM radio stations countrywide
• Facilitate processes involved with operations (Sales, Finance, AM Operations, FM Operations)
• Serve as the direct link between the officers and the President/CEO for project approvals and finalization

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
إدارية

التعليم

University of the Philippines - Visayas

أكتوبر 1992

أكتوبر 1992

بكالوريوس، Business Administration and Management

الفلبين

Completed Bachelors Degree in Management, Major in Business Management and Minor in Psychology.

Skills

Employee Relations

Expert

Operational HR

Expert

Administrative Duties

Expert

Sales

Expert

Executive Briefings

Expert

Well versed with MS Office programs

Expert

Employee Relations

Expert

Operational HR

Expert

Administrative Duties

Expert

Sales

Expert

Executive Briefings

Expert

اللغات

التاغلوج

متمرّس