Shift in Charge (Supervisor)
Emirates National Oil Company
مجموع سنوات الخبرة :6 years, 9 أشهر
- Giving supervision to the staff and updating all the information that are needed by our head office (passport, health card and other important staff documents)
- Entering Invoices ( Deliveries and Returns) through our CPAY system
- Entering Logs and Complaints (Job orders, lost and found and site technical errors) through our I.T help Desk and or through Human Resource Department.
- Updating all site uncontrolled documents such as plan-o-gram, expiry list form and control sheets
- Managing the station most especially in the absence of the manager.
- Giving a proper action to the staff who failed to follow the company’s rules and regulations through the fair disciplinary action.
- Entering the Site Sales per shift and day directly to the system and ensuring that all reports coming from the VeriFone Machine and POS are tally before closing the shift to prevent errors and differences that might lead to any shortages and excess.
- Making the staff’s duty roster on a weekly basis.
- Handling Customer Complaints.
- Receiving Telephone calls from clients for SIM registrations
- Providing the Best Customer Service through a good sales talk.
- Merchandising, Stock Taking, Cashiering, accepting deliveries and pulling out bad returns to the supplier
- Processing bill Payments ( Credit Cards, Government Services)
- Reloading Cards ( ENOC Debit Cards)
- Preparing foods and drinks carefully for the Customers.
- SIMCARD registration through network system or direct calls
- Selling and promoting our products
- Stock taking
- Receiving deliveries and Pulling out bad returns
- Making reports that will be sent to H.O (Sales Summary and DTR)
- Promoting our products to customers and achieving sales target
- Merchandising to make our Shoe products displays excellencies
- Assisting Customers from the time they bought the product up to the counter
- Demonstrating the Toys most especially for the Kids.
- Reaching the company’s target sales on a weekly basis.
- Assembling Big Toys for our Mass Display.
Completed 3 month short course with Honor as top 2 in Web design and top 5 in AutoCAD. Also awarded as determined student of AutoCAD.
Completed the 1st Level of Tertiary education with Outstanding grade and awarded as Mr. Intramural 2007
Completed the 4 levels of Secondary education with outstanding grades and awarded a certificate in winning the runner up position in Editorial cartooning 2004. Awarded as top 7 in second year level and active in all curricular activities. Member of Student Journalism 2004-2005
Completed the first 6 levels of basic education with an outstanding grades and honors. First level - 4th honorable 5th Level - Won the Kilos Awit "Interpretative Dance" competition