Julien Lahoud

Restaurant Manager في Bonne maniere

• قطر - الدوحة
• مايو 2011 إلى أبريل 2013

Implement company Standard Operating Procedures and ensure that quality and consistency are attained
- Supervise employees and ensure health and safety regulations are implemented
- Check stock levels and order supplies through purchasing department and control all received goods
- Responsible for identifying and following up on maintenance issues related to the restaurant.
- Monitor daily sales report and compare revenue and expenses to forecasted budget
- Establish restaurant budget in coordination with Operation Manager
Prepare weekly schedule and monitor the daily presence, absence, sickness and leaves of all restaurant employees and provide the HR department with monthly attendance sheet.
- Hold regular performance appraisals and evaluation with the staff.
- Identify areas of improvement and training needs of the staff.
- Build customer loyalty and retain customers through consistently exceeding their expectations.
- Make sure proper guest satisfaction control systems are implemented