Operations Associate
Pwc - United Arab Emirates
Total years of experience :1 years, 8 Months
- Providing assistance in the quarterly operations review and in creating the summary report.
- Ensuring feedback databases are up to date at all times
- Preparing Power BI dashboards
- Supporting the team with the necessary licenses/accreditation
- Assisting with any trainer related R&Q matters as well as supporting with the overall R&Q monitoring and compliance
- Supporting the regional team with resourcing requests for behavioral trainers (Lebanon, KSA, Oman, and Dubai)
- Assisting with the scheduling of demos, connecting with the candidates and ensuring the feedback is collated
- Assisting with the induction for new joiners
- Updating of insurance records along with regular follow-ups
Project Management:
- Preparation/Formatting of study materials, required per course.
- Preparation of few games in Kahoot!
Business Development:
- Formatting the Request for Proposals (technical and commercial).
Resourcing:
- Preparation of the Overall Feedback Summary Report.
- Follow up with the Project Coordinators for the feedback forms.
- Updating TOIL for trainers.
- Preparing invoices
- Fee collection and maintaining accounts
- Social Media Marketing
- Capturing photos and videos of events
- Creation of posters and slideshows
- Customer profiling
- Client profiling
- Managed clients
- Maintained the company website
- Research to penetrate the market
- Maintained client database
- Accounts Receivables
- Accounts Payables
- Invoice posting
- Petty Cash
- Cheque Collection
- Making of Receipts