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amir emad eldin, Senior IT Systems Analyst

amir emad eldin

Senior IT Systems Analyst·International Golden Group

United Arab Emirates

Bachelor's degree, Information Technology

Work experience

Total years of experience: 16 years, 1 months

Senior IT Systems Analyst

January 2021 - Present

International Golden Group

Al Ain, United Arab Emirates

January 2021 - Present

• Analyse business and technical requirements and translate them into IT solutions.
• Support enterprise systems serving 300+ users.
• Monitor system performance and resolve operational issues.
• Develop system documentation and reports.
• Plan and implement backup and disaster recovery strategies.
• Provide data analysis and management reports.

Company industry:
Military & Defense
Job role:
Information Technology

Help Desk - Part Time

January 2011 - Present

Rashid Alneyadi

Al Ain, United Arab Emirates

January 2011 - Present

• Installed and repaired computers and peripheral devices.
• Troubleshot network issues and resolved connectivity problems.
• Configured printers and fax machines with computers.
• Installed software and maintained system functionality.

Company industry:
Real Estate
Job role:
Information Technology

IT Systems Analyst

September 2011 - November 2020

AlBairaq Company

Al Ain, United Arab Emirates

September 2011 - November 2020

• Acted as liaison between IT teams and executive management.
• Supported business growth through system analysis.
• Improved IT service quality and system efficiency.
• Evaluated system designs and business workflows.

Company industry:
Public Administration
Job role:
Information Technology

Database Admin Assistant

April 2009 - October 2009

Byte Information System,

Cairo, Egypt

April 2009 - October 2009

• Performed data entry, archiving, and updating of records.
• Assisted in annual and semi-annual data releases.
• Supported research efforts using available and recorded data.

Company industry:
IT Services
Job role:
Information Technology

Education

Misr University for Science and Technology

June 2011

June 2011

Bachelor's degree, Information Technology

Egypt

GPA (point): 4.35 out of 5

GPA (point): 4.35 out of 5

Information Technology - Major of Information System

Skills

Python

Expert

Oracle Applications

Expert

IT Solutions

Expert

Innovative Thinking

Expert

IT Analyst

Expert

Python

Intermediate

Programming

Intermediate

ANALYTICAL SKILLS

Expert

APPLICATION DEVELOPMENT

Intermediate

BACKUP

Beginner

BUDGETING

Beginner

BUSINESS ANALYSIS

Expert

BUSINESS INTELLIGENCE

Intermediate

COMPUTER HARDWARE

Intermediate

CREATIVE

Expert

Analytics

Expert

Solution Architecture

Expert

Systems Analysis

Expert

SQL

Intermediate

Databases

Intermediate

Research

Intermediate

Computer Hardware Troubleshooting

Intermediate

Planning

Expert

Requirements Analysis

Expert

Problem Solving

Expert

ANALYTICS

Intermediate

BUSINESS DEVELOPMENT

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER HARDWARE

Intermediate

COMPUTER LITERACY

Intermediate

COMPUTER SYSTEMS

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

LEADERSHIP

Intermediate

OPERATIONS

Intermediate

PRIORITIZATION

Intermediate

IT Analyst

Expert

Database Administration

Expert

Administrative Support

Expert

IT Audit

Expert

IT Strategy

Expert

BUSINESS ANALYSIS

Intermediate

BUSINESS REQUIREMENTS

Intermediate

COMPUTER HARDWARE

Intermediate

COMPUTER SYSTEMS

Intermediate

DATABASE MANAGEMENT

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

INFORMATION TECHNOLOGY OPERATIONS

Intermediate

PROCESS IMPROVEMENT

Intermediate

STAKEHOLDER ENGAGEMENT

Intermediate

SYSTEMS ANALYSIS

Intermediate

ANALYTICS

Intermediate

BUSINESS ANALYSIS

Intermediate

BUSINESS REQUIREMENTS

Intermediate

DATABASE ADMINISTRATION

Intermediate

DATABASE MANAGEMENT

Intermediate

DIGITAL TRANSFORMATION

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

EXECUTIVE FUNCTIONS

Intermediate

INVESTIGATION

Intermediate

LEADERSHIP

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
ICDL – International Computer Driving Licence
Oracle Developer – Forms & Reports
Oracle Database Administrator – OCA (Oracle Certified Associate)
ICDL
MATLAB
Oracle Forms & Reports Developer
Oracle Certified Associate (OCA)
Oracle DBA (OCA)
ICDL
MATLAB
ORACLE DEVELOPER FORMS & REPORTS
Mar 2021
ORACLE DBA (OCA)
Jan 2010

Training
Professional Business Analysis (PBA)
ONLINE
BI
ONLINE
MS VISIO
ONLINE
ORACLE APEX
ONLINE

Hobbies and interests

Soccer