Juliet Samaan

Duties:
Provide Management of the Business in the following categories:
Plan/Budget:
 Track Monthly sales and accurately forecast sales for a rolling 90-day advance period.
 Review the pipeline of deals and get involved where necessary
 Review P&L of the office and maintain effective budget control of sales expenses.
 Prepare reports on sales performance, market analysis, competition, etc.

Document:
 Participate in preparation of materials that clearly outline the processes and systems and ensure timely dissemination of the materials that may be utilized for sales, sales training, on-boarding, coordinating, and ensuring accountability.

Humanize/Hire:
 Be an active participant in direct staffing, work closely with HR team.
 Take a leadership role in assessments, interviews, and talent management to ensure that the sales team grows in line with hiring plan and company salary scales.

Train:
 Train new sales employees as per the Bayt Sales process.
 Mentor & guide the Sales & Support Teams.
 Analyze training needs of employees.

Mentor:
 Maintain a continual dialogue with the team focused on growing their capabilities and on promoting personal and professional growth.
 Work closely with the team, prescribe better systems and increase efficiency.

Execute:
 Set Mutually agreed Objectives, SMART goals for each team member
 Monitor Performance.
 Maintain Accountability.
 Set Contingency
Innovate:
 Learn Continuously and implement new innovative strategies to achieve the market goals
 Assess & Develop according to the new implementations

 Setting and meeting performance targets for speed, efficiency, sales and quality.
 Planning and managing change.
 Maintaining up-to-date knowledge of industry developments and involvement in networks.
 Monitoring random calls to improve quality, minimize errors and track operative performance.
 Reviewing the performance of staff, identifying training needs and planning training sessions.
 Recording statistics, user rates and the performance levels of the center and preparing reports.
 Organizing staffing, including shift patterns and the number of staff required to meet demand.
 Coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes.
 Forecasting and analyzing data against budget figures on a weekly and/or monthly basis
 Developing, implementing and reviewing core responsibilities and tasks.
 Interviewing, hiring, training & induction of all new joiners.
 Analyzing performance statistics and making decisions on the basis of these statistics.

Sales Duties:
 Supporting clients’ recruiting needs and offer them the best recruitment product & services.
 Maintaining a strong relationship with over 60 Key Accounts globally.
 Conduct online meetings and demonstrations to clients about the use of the services and different available packages and handling their objections.
 Developing and negotiating contracts.
 Preparing sales proposals according to customers’ needs and closing business deals.
Team Management:
 Managing a team of 7 Relationship Managers.
 Record statistics, user rates and the performance levels of the team and preparing Key Vital Factor reports
 Coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes.
 Forecasting sales and analyzing data against budget figures on a weekly basis.
 Monitoring & observing to improve quality, minimize errors and track operative performance.
 Reviewing the performance of staff, identifying training needs and planning training sessions
 Preparing Booking and Cashing Reports on Monthly Basis for the International Sales Team.
 Interviewing and attending assessments for employee hiring.
 Conducting sales trainings for new joiners and for the junior, senior and Enterprise roles

 Preparing sales proposals according to customers’ needs
 Supporting clients’ recruiting needs and offer them the best recruitment product and services
 Maintaining a strong relationship with over 80 customers globally
 Conduct online meetings and demonstrations to clients about the use of the services and different available packages and handling their objections.
 Updating CRM data and notes for sales processing, proposals and agreements
 Overseeing the fulfillment of training, customer care and executive search
 Manage existing clients’ accounts and being attentive to their needs and requests
 Sustaining a good customer satisfaction and increase in loyal/ frequent customers
 Preparing Booking and Cashing Reports on Monthly Basis for the International Sales Team
 Attending assessments for employee hiring
 Conducting sales trainings for new joiners and for the senior/Enterprise RMs

-Preparing sales proposals according to customers’ needs
-Supporting clients’ recruiting needs and offer them the best recruitment product and services
-Supporting clients’ Marketing needs and offer them the best Marketing product and services
-Following up with companies/ clients
-Initiating and maintaining a strong relationship with over 130 customers globally
-Conduct online meetings and demonstrations to clients about the use of the services and different available packages
-Maintaining the clients records into the CRM
-Updating CRM data and notes for sales processing, proposals and agreements
-Overseeing the fulfillment of training, customer care and executive search
-Manage existing clients’ accounts and being attentive to their needs and requests
-Sustaining a good customer satisfaction and increase in loyal/ frequent customers

 Outreaching clients and present products and services
 Meeting with new and potential clients to increase the company’s reach out
 Conduct online demonstrations to new clients in order to handle objections and convince them to buy the service
 Preparing sales proposals according to customers’ needs
 Managing growth of new clients and transitioning them to become loyal customers
 Outreaching idle / past clients and rebuild the relationship with them and offer products that meet their current needs.
 Initiating and developing a strong relationship with assigned verified leads.

-Providing lessons covering all subjects in English for the first five elementary grades
-Preparing worksheets and handouts according to each student’s needs
-Helping students with learning difficulties using specific teaching skills and programs
-Phonics Teaching