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Jumana Mohammed Jawad Hassan AlShaikh AlShaikh, Customer Service executive

Jumana Mohammed Jawad Hassan AlShaikh AlShaikh

Customer Service executive

Aster Medical Centre

Location
Bahrain - Manama
Education
Bachelor's degree, Bachelor in Computer Science
Experience
8 years, 7 Months

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Work Experience

Total years of experience :8 years, 7 Months

Customer Service executive at Aster Medical Centre
  • Bahrain - Ar Rifa
  • October 2019 to March 2020

Receptionist, Cashier, Customer Care, Data Entry, Answer the Call and Insurance.

Assistant Administrator at Secure Services Limited
  • Bahrain
  • May 2015 to January 2019

Assistant (Administrator, Sales & Account), Data Entry, Over Time Recorder, Follow (Technical, Payment & Quotation) and Writing the Reports.

Reception at M.H. Al Mahroos
  • Bahrain
  • December 2014 to March 2015

Reception, Cashier, Filling and Call Centre.

Cashir at Kia motors
  • Bahrain
  • July 2013 to July 2014

Customer care- Translation- Appointment-Call center

Reception at Lulu Hypermarket
  • Bahrain
  • December 2010 to February 2011

Reception, Secretary (Manager-Sales), Assist the (Office of Employment and accounts department) in the affairs of Bahraini employees.

Cashier at Al-Sater Supermarket
  • Bahrain
  • June 2009 to February 2010

Cashier, Customer care

Customer Information Center at A.J.M KOOHEJI (LG Electronics
  • Bahrain
  • August 2008 to April 2009

1. Customer Information Center “Call Center, Reception”.
2. (Cover For Accountant - 2 weeks "1-15 Sep 2008").

Cashier at Jawad Business Group
  • Bahrain
  • June 2007 to July 2008

Cashier, Customer Care, Sale, banking, Store Keeper and Senior.

Education

Bachelor's degree, Bachelor in Computer Science
  • at AMA International University
  • April 2015

Not complete

Bachelor's degree, Bachelor in Management Information System
  • at Delmon University
  • November 2010

Not Completed

High school or equivalent, Australian Retailers Association “ARA
  • at Bahrain Institute of Hospitality and Retail “BIHR
  • October 2010

I've studied several materials, including: Housekeeping Duties - Minimize Theft - Register\Terminal - Equipment - Handling Procedures

High school or equivalent, Secondary / Scientific
  • at Saar Secondary School
  • May 2007

N/A

Specialties & Skills

Customer Service
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Office Work
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Computer Setup
+Endorse 0
Call Center
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Banking
+Endorse 0
( Microsoft Applications (Word, Power Point, Excel & Outlook) and few in (M. Project
+Endorse 0
Communication
+Endorse 0
Leadership
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Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Effective Communication (Certificate)
Date Attended:
July 2010
Valid Until:
July 2010
Summer IT Training Program (Certificate)
Date Attended:
July 2009
Valid Until:
September 2009
Strategic Customer Care (Training)
Training Institute:
Horizones HRD
Date Attended:
November 2007
Duration:
20 hours
Web Designer (Training)
Training Institute:
Al- Ghad Training Institute
Date Attended:
May 2016
Duration:
40 hours