Telecom Engineer
GTel
مجموع سنوات الخبرة :13 years, 3 أشهر
Supervisor Implementation (FO - MRS)
Assigning orders to the Teams and Follow up With Them.
Coordinating with customer and take the Appointment for work.
Coordinate with NOC and configure cisco routers
Preparing Daily Productivity Report and Submit to office.
Supervisor Implementation and Maintenance of Enterprise Building Units Project “FTTx EBU”
Coordinating with customer and take the Appointment for work.
Assigning orders to the Teams and Follow up With Them.
Visiting the sites and Check the progress of work and quality.
Performed the budget calculations and identified the resources required to accomplish the task within time and budget allocation.
Preparing Daily Productivity Report .
Site Diary Reports preparation.
Managed Router Services Project Of STC Customer - MOE
Managed Routing Service “MRS" Services Delivery (Installation of :
Fiber Cables or Copper Cable depends on the assigned Site.
Cabinet Installation and Management (Modem, Router, Cable Organizer and Patch Panel).
MDIA, IP and DIA Installation and Configuration (including tagging and labeling).
Services Testing and Commissioning with NOC Team.
Reporting and Documentation including.
Configuration and troubleshooting of DEL, ADSL IPTV, Wireless, ODF, OLT, ONT and FDH in the GPON Network.
Configuring and troubleshooting of different types ONTs from different vendors like Huawei (Eg: OT928, OT925, OT550, HG851, HG851A) and Zhone (Eg: 2520)
Train Project Team leaders on technical and operational planning processes.
Giving feedback on project progress, customer requirements and issues on site.
Quality control of incoming raw materials and completed/pending tasks.
Monitoring & Resolving network issues using Huawei & Zhone Network Management tools.
Handling Service Orders & Provisioning through Customized ERP systems(PMS & CBCM).
Played a key role in leading an ONT capturing team to enable preconfigured ONTs for technicians to speed up the Service Provisioning process.
Supporting WLAN Configurations, IPTV & STB Installations.
Managing Installation, Termination and Testing of Single and Multiple Fiber OC in Various Commercial buildings across Dubai.
Managing Migration Process from Copper Legacy network to latest GPON Technology.
Site Diary Preparation and closing for ISP related projects.
Resource Management and material reconciliations.
Customizing Outstanding Service Provisioning Reports(OSPR) based on Department requirements.
Presenting reports based on Daily Activities.
Managed and administered all IT infrastructures for the customers.
Application management (Access management and Operation management).
Visited telecom work sites to verify the usability, interoperability and performance of various telecom applications.
Supported field engineers in system and software related problems.
Fixed problem remotely using TeamViewer application.
Administered Microsoft Windows Server 2008 (created user account, managed and implemented policies in AD).
Installed, repaired and updated Windows systems.
Provided first level maintenance on network printers, copiers, and all other peripheral devices.
Installed, configured, and updated server-based applications, including accounting system and records database.
Ensured system connectivity of all servers, shared software and other applications.
Analyzed requirement and shortlisted vendors prior to IT peripheral purchases.
Managed inventory of all IT assets of the company.
Installed and configured networking equipment.
Planned the network, laid Cat 6 and FO cables and terminations.
Configured Microsoft Outlook for different users.
Scanned and fixed various virus related problems using AV applications.
Installed security patches/updates for OS, applications and Antivirus.
Monitored computer hardware performance and diagnosed faults.
Assembled, disassembled, reassembled systems for troubleshooting & upgrading.
Configured and tested new hardware and software.