Jyotsna Lobo, Senior Coordinator/Mentor for Institute of Leadership and Management

Jyotsna Lobo

Senior Coordinator/Mentor for Institute of Leadership and Management

Spearhead Training

البلد
الهند
التعليم
ماجستير, Tourism Policy and Planning
الخبرات
10 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 2 أشهر

Senior Coordinator/Mentor for Institute of Leadership and Management في Spearhead Training
  • الإمارات العربية المتحدة - دبي
  • أبريل 2015 إلى مايو 2019

• Trained Professionals at various positions within GCC based on the objectives set specific to Leadership and Management
• Assisted for TNA Analysis with HR Managers for various companies to design Training Content
• Established and modeled the whole department (City & Guilds - Institute of Leadership & Management), in the company.
• Pioneered and implemented strategies in the department that increased the number of clients by 140%.
• Successfully raised the bar of passing rate from 95% to 99% for ILM courses through rigorous quality checks, mentoring/coaching the delegates working at various levels/positions across UAE and GCC regions.
• Have successfully obtained DCS (Direct Claim Status) for the company products being the internal verifier for the company and through rigorous coordination with B2B clients, and administrative processes.
• Developed Course content for various In-company programs (Leadership & Management)specific to the corporate clients
• Remodeled the systems and procedures for Trainers and have trained the Trainers on various ILM (Leadership & Management courses)

Associate Professor في Manipal University
  • الهند
  • أبريل 2009 إلى مارس 2015

 Board of Studies member at Manipal University (Karnataka, India) since 2011.
 Currently the coordinator for BHMTT course (Bachelor in Hotel Management, Travel and Tourism).
 Being part of Welcomgroup School of Hotel Administration, have attended all International seminars conducted by the Institute and have also done the moderation for all, since 2010 till date.
- Teaching accommodations Management and Counselling students.

الخلفية التعليمية

ماجستير, Tourism Policy and Planning
  • في Masters in Tourism Management
  • مايو 2003
بكالوريوس, Rooms Division
  • في Institute of Hotel Management
  • مايو 1994

Specialties & Skills

College Teaching
Soft Skills
Relationship Building
Hotel Management
Cross Training
Certified Hospitality Trainer

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Certified Hospitality Educator (الشهادة)
تاريخ الدورة:
August 2002