Yousaf Rahil Mir, Customer Sales Executive

Yousaf Rahil Mir

Customer Sales Executive

Prime BPO International, Islamabad

البلد
باكستان - كراتشي
التعليم
ماجستير, Metallurgical Engineering
الخبرات
5 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 6 أشهر

Customer Sales Executive في Prime BPO International, Islamabad
  • باكستان - إسلام أباد
  • فبراير 2017 إلى سبتمبر 2018

Job Responsibilities:

1- Out-bound automatic dialing for business process orientation
2- Telemarketing in USA for the service “Final Expense Insurance Plan”
3- Detailed Communication over internet regarding the products and services
4- Maintaining Report card on weekly basis
5- A target of minimum 5 LPD
6- Be calm, polite, courteous, intended towards the customers all over the time

Customer Service Representative في Warid Telecom
  • باكستان - كراتشي
  • يناير 2013 إلى أكتوبر 2016

Job Responsibilities:
1- 5 Times got E Champ award on 100% performance and voice/pitch quality
2- Trained new comers for E-Bay; how to communicate with customer directly
3- To answer the FAQs describe about the offers and GSM packages
4- Dealing with clients and resolved their complaints on immediate basis

الخلفية التعليمية

ماجستير, Metallurgical Engineering
  • في Dawood University of Engineering & Technology (DUET)
  • أبريل 2017

FINAL YEAR PROJECT/THESIS | Project Offered by SUPARCO | Project Title: Effects Of Heat-treatment and Welding of Aluminum Alloy 7075 Project/Thesis Objective: • The objective of this research experimental program was to evaluate the effects of heat-treatment on the mechanical properties of Al-7075 Alloy samples • To study the problems of hot-cracking after the weldment of samples • To find and suggest the post heat-treatment and procedure of welding to prevent and avoid the hot-cracking • To perform the dye-penetration test (NDT) & Metallography for the evaluation of the crack growth & microstructure of the Aluminum Alloy 7075

Specialties & Skills

Customer Service
Teaching
Arc Welding
Computer Skills
Digital Marketing
BUSINESS PROCESS
CUSTOMER RELATIONS
CUSTOMER SUPPORT
DELIVERY
INSURANCE
QUALITY
TELECOMMUNICATIONS
TELEMARKETING

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Internship (تدريب)
معهد التدريب:
Pakistan Machine Tool Factory
تاريخ الدورة:
December 2014
المدة:
45 ساعة
Internship (تدريب)
معهد التدريب:
Pakistan Steel Mills Karachi
تاريخ الدورة:
June 2015
المدة:
60 ساعة