Kabita Chiral Chiral

• Led business analysis for a Finance-based Signing Service Platform, defining scope and
cost-benefit metrics that supported a 35% increase in client adoption.
• Delivered detailed business cases and process assessments to guide stakeholder
decisions and digital system integrations.
• Facilitated end-to-end Agile delivery lifecycle using JIRA and Scrum—sprint planning,
backlog refinement, sprint reviews, retrospectives.
• Acted as the primary liaison between finance professionals, IT engineers, and project
teams to ensure aligned digital transformation objectives.
• Conducted thorough UAT, system testing, and root cause analysis, leading to a 30%
reduction in post-implementation defects.
• Identified opportunities for financial process automation, reducing transaction processing
time by 15%.
• Delivered user training, functional documentation, and stakeholder updates to support
effective system rollouts.
• Regularly analyzed current-state systems and developed future-state solutions to align
with financial controls and compliance standards.

• Supported Agile ceremonies, requirement gathering, UML/BPMN modeling, and backlog
documentation.
• Supported senior BAs in requirement elicitation, change request management, and gap
analysis. Agile standups test walkthroughs to enhance product quality.