Kadda AMMOUR

• Managed the complete sales process from lead generation to client
retention.
• Achieved 20%+ above sales targets each quarter through effective
client engagement and upselling.
• Secured five new B2B corporate accounts, increasing agency
revenue and market presence.
• Improved average sale value per client by 25% via personalized
package offers.

Digital Marketing
• Designed and executed social media and paid ad campaigns across
Meta and Google platforms.
• Increased qualified Umrah leads by 35% YoY through campaign
optimization.
• Boosted organic brand reach by 60% via content strategy and
community management.
• Identified and launched three new destinations, generating 15%
additional revenue in 2023.

Operations & Bookings
• Managed end-to-end travel bookings (flights, hotels, ground
transport, visas).
• Maintained 99.5% booking accuracy, minimizing errors and
improving customer satisfaction.
• Negotiated with suppliers and secured 10% lower hotel costs for
high seasons.
• Handled invoicing, payments, and monthly sales performance
reports.