Kadem Mhanna, مدير قسم

Kadem Mhanna

مدير قسم

كارفور

Location
Qatar - Doha
Education
Bachelor's degree, Mathematics and English language and Arabic literature
Experience
18 years, 0 Months

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Work Experience

Total years of experience :18 years, 0 Months

مدير قسم at كارفور
  • Qatar - Doha
  • My current job since January 2008

* اشراف وادارة الموظفين
* ادارة الاقسام ومتابعة دورية لسلامة الغذاء
*مناقشة المبيعات والمشتريات
*عقد صفقات مع الموردين
*ادارة الارباح ومتابعة الجرد الشهري والسنوي

Manager in market department at Carrefour
  • France
  • January 2008 to December 2008

1. January 8 2008 - till present: Carrefour hypermarket: Manager in market department (Doha Qatar)
❖ Opening Carrefour land mark, lagoon, Dar Al-Salam and Ezdan
❖ Opening store and prepare the planograms of market and food sections
❖ Purchase and choose the correct category of store needed for the opening
❖ Monthly stocktaking and analyses the margin
❖ Analyses the sales and manage all the stock
❖ Supervise on the store and manage the team for opening and closing time while I'm duty manager
❖ Serve the customers and solve their issues inside the store
❖ Full customer care with all type of customers
❖ Handling the staff and supervisors
❖ train the teams leader and prepare the supervisors to start as section managers
❖ Reporting sales and customer situations emailing status with all conditions
❖ Fallowing the item shelve live and attend the good hygiene practices starting from the supplier
❖ Discus with the suppliers to get the best deal and get the promotions

Syria tell customer service at Syria Damascus
  • Syria
  • June 2007 to January 2008

2. June 2007 - January 2008 Syria tell customer service ( Syria Damascus)

❖ Receive the calls and solve the customer issues throw phone
❖ Marketing the product throw phone
❖ Emailing the sale result and the weak point in our service standard

sales man sham center perfume section at Syria Damascus
  • Syria
  • May 2006 to May 2007

3. May 2006- may, 2007 sales man sham center perfume section ( Syria Damascus)

❖ Provide the item and explain to the customers about the product
❖ Reporting the result to the section manager
❖ Provide nice display and nice category


ABOUT MYSELF
* Open minded and very creative.
*I work hard and work smartly.
* I can work under pressure
* I always find solutions to any problems and make things happen.
* I'm very flexible and I don't mind working for long hours as long as I'll be able to accomplish a superb work
* I am highly trainable like I can learn any system quickly if given a chance. I'm well ready

Education

Bachelor's degree, Mathematics and English language and Arabic literature
  • May 2013

College: Business Administration & Agricultural Institute ➔ Course includes subjects such as basic accounting, economics, statistics, taxation, algebra, geometry, trigonometry, calculus, biology, physics, chemistry, physical chemistry, biochemistry, microbiology, food chemistry, Personnel administration and management of small and medium-sized projects, English, English speech, English literature and many others. High School: ➔ Graduated with honors and awarded with subject excellence in Mathematics and English language and Arabic literature Diploma: ➔ Secrets of superior customer service from Qatar center for career at 10 May 2013

High school or equivalent, الفرع العلمي
  • at جامعة تشرين كلية الاقتصاد
  • June 2006

80%

Specialties & Skills

Microsoft Word
Microsoft Excel
Basic Photoshop
2007 SALES
ADOBE PHOTOSHOP
CONTRACTS
CUSTOMER SERVICE
ELOQUENT
MARKETING
SOLUTIONS
THE SALE

Languages

Arabic
Expert
English
Expert

Training and Certifications

quality managment (Certificate)
Date Attended:
May 2013
Valid Until:
July 2013

Hobbies

  • الحسابات و حل معادلات رياضية
    * حائز على جائزة تقدير من وزارة التربية في دمشق سوريا في مسابقة لمادة الرياضيات