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kareem ibrahim, Enterprise Network Engineer

kareem ibrahim

Enterprise Network Engineer

Aljazeera Media Network

Location
Qatar - Doha
Education
Master's degree, Computer Engineering
Experience
15 years, 6 Months

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Work Experience

Total years of experience :15 years, 6 Months

Enterprise Network Engineer at Aljazeera Media Network
  • Qatar - Doha
  • My current job since September 2013

• Daily network and IPT/Video operation and administration.
• Monitoring the Network Infrastructure and reporting on alerts by submitting RCA.
• UC call manager Administration and configuration
• UC video conference administration and configuration (TMS, VCS, VCE, Cisco Jabber, Conductor)
• UCCX administration, creating and managing different IVRs and call center systems.
• CME and SRST configuration and integration with CUCM.
• Network trouble shooting and configurations
• Juniper SRX firewall polices configuration
• Palo alto firewall policy configuration
• Solar winds administration for monitoring Network devises.
• Solar winds administration for systems and servers.
• Modifying and customizing alerts.

Technical support Engineer at aljazeera
  • Qatar - Doha
  • September 2011 to September 2013

• Provide technical support for users on site
• Manage users account and create them using AD manger
• Deployment of different IOS images to laptops and computers
• First line of support to network and system issues
• Managing IP Phones using Cisco call manager

• Technical support Engineer • Network support engineer at Egyptian armed forces
  • Egypt - Cairo
  • October 2008 to July 2011

• Technical support Engineer
• Network support engineer

Teacher Assistant at The Arab Academy for Science and Technology and Maritime Transport
  • Egypt - Cairo
  • September 2009 to June 2011

• Attend classes and teach different software and hardware subjects
• Supervise student projects

Education

Master's degree, Computer Engineering
  • at Arab Academy for Science and Technology and Maritime Transport (AASTMT).
  • July 2011
Bachelor's degree, Computer Engineering
  • at Arab Academy for Science and Technology and Maritime Transport (AASTMT
  • July 2008

Specialties & Skills

On site Support
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Computer Hardware Troubleshooting
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Engineering Support
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Technical Engineering
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Computer Engineering
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Network Administration
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Cisco Routers
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Monitoring tools
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VoIP/ Video
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technical skills
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Network Security
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Cisco Switches
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Ccie collaboration
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Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

CCIE Collaboration (Certificate)
Date Attended:
July 2018
Valid Until:
July 2021
Palo Alto Certified Accredited Configuration Engineer (ACE) (Certificate)
Microsoft Skype for Business Core solution Training (Training)
Training Institute:
Microsoft
Data miner System Operator and Administrator Training (Training)
Training Institute:
skyline
Cisco Prime Provisioning Certified Training (Training)
Training Institute:
cisco
Cisco Certified Network Associate Collaboration (Certificate)
Valid Until:
September 2018
Cisco Certified Video Network Specialist (Certificate)
Valid Until:
September 2018
Cisco Certified Network Associate routing and switching (Certificate)
Date Attended:
January 2013
Valid Until:
September 2018
Cisco Certified Network Associate Voice (Certificate)
Valid Until:
September 2018
ITIL Foundation (Certificate)
Date Attended:
December 2012
Valid Until:
December 2012

Hobbies

  • Water sports