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Kaessley  Remo, Assistant Property Manager

Kaessley Remo

Assistant Property Manager·Kaizen Asset Management Services

United Arab Emirates

Bachelor's degree, Information Technology

Work experience

Total years of experience: 15 years, 5 months

Assistant Property Manager

January 2025 - April 2026

Kaizen Asset Management Services

Dubai, United Arab Emirates

January 2025 - April 2026

• Direct daily operations and maintenance for retail and commercial properties, ensuring efficient performance,
operational excellence, and optimal property condition.
• Manage vendors, contractors, and service providers for housekeeping, engineering, security, IT, smart parking,
and general maintenance.
• Serve as the primary liaison for tenants, proactively addressing inquiries, resolving concerns, and ensuring
high levels of tenant satisfaction and lease compliance.
• Handle all move-ins and move-outs, including inspections, lease preparation and review, payment processing,
key management, record updates, and unit readiness.
• Conduct regular property inspections to ensure safety, lease compliance, and maintenance standards are met.
• Support budget preparation and expense control initiatives, balancing cost efficiency with high-quality
property maintenance standards.
• Manage work orders and service logs, ensuring all maintenance tasks were completed efficiently and
documented properly.
• Ensure compliance with local building codes, fire safety, and landlord-tenant regulations.

Company industry:
Real Estate
Job role:
Management

Senior Operations Coordinator- Dubai Mall

June 2017 - January 2025

Emaar Malls

Dubai, United Arab Emirates

June 2017 - January 2025

• Direct daily operations and maintenance for retail and commercial properties, ensuring efficient performance,
operational excellence, and optimal property condition.

• Manage vendors, contractors, and service providers for housekeeping, engineering, security, IT, smart parking,
and general maintenance.

• Serve as the primary liaison for tenants, proactively addressing inquiries, resolving concerns, and ensuring
high levels of tenant satisfaction and lease compliance.

• Handle all move-ins and move-outs, including inspections, lease preparation and review, payment processing, key management, record updates, and unit readiness.

• Conduct regular property inspections to ensure safety, lease compliance, and maintenance standards are met.

• Support budget preparation and expense control initiatives, balancing cost efficiency with high-quality
property maintenance standards.

• Manage work orders and service logs, ensuring all maintenance tasks were completed efficiently and
documented properly.

• Ensure compliance with local building codes, fire safety, and landlord-tenant regulations.

Company industry:
Real Estate
Job role:
Cleaning Services

Administrator- Dubai Mall

March 2014 - June 2017

Emaar Malls Group,

Dubai, United Arab Emirates

March 2014 - June 2017

• Provide high-level administrative and operational support to senior management, including calendar
management, meeting coordination, executive correspondence, and follow-up tracking to ensure seamless
workflow.
• Coordinate and verify work permit approvals in collaboration with FM, Health & Safety, Security, and Dubai
Police authorities, ensuring full regulatory compliance before project execution.
• Support leadership in preparing executive presentations, analytical reports, and materials for strategic meetings
and operational reviews.
• Maintain accurate and confidential records, setting up and managing electronic databases for technical
documentation, and ensuring efficient document handling and archiving.
• Track and manage Key Performance Indicators (KPIs) and departmental objectives to ensure targets are met
and recommending process improvements.
• Coordinate and monitor multiple vendors and service providers to ensure timely delivery of services aligned
with operational priorities and contractual obligations.
• Serve as the primary user of the Maximo (CAFM) system, ensuring accurate data entry, asset updates, work
order tracking, and system integrity.

Company industry:
Real Estate

Receptionist

April 2008 - June 2009

Radisson BLU Hotel,

Dubai, United Arab Emirates

April 2008 - June 2009

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Guest Service Assistant

April 2006 - March 2008

Madinat Jumeirah Resort,

Dubai, United Arab Emirates

April 2006 - March 2008

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Batangas State University

January 2005

January 2005

Bachelor's degree, Information Technology

Philippines

Skills

BUDGETING
Intermediate
BUDGETING
Intermediate
FACILITIES MANAGEMENT ADMINISTRATOR FMA
Intermediate
FACILITIES MANAGEMENT ADMINISTRATOR FMA
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PROJECT COORDINATION
Intermediate
PROJECT COORDINATION
Intermediate
PROPERTY MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

Languages

English
Expert
Tagalog
Native Speaker

Training and Certifications

Certifications
Facilities Management Foundation
Energy Management and Environmental Stewardship and Sustainability
ISO 9001:2015 Quality Management Systems

Hobbies

  • Swimming, Hiking, Camping, Travelling, Sewing