Training Manager
Union Motors
Total years of experience :11 years, 5 Months
Responsible for compliance, training and development of the sales, service and parts department at Union Motor for both GEELY and CHANGAN in the UAE. Designed material and delivered training on sales process. Product training on 10 different models launched to the market in 2015. Built the CRM call center team, trained telephone, objection and customer handling techniques whilst assisting with designing and implementing process maps and SOPS’s. With limited resources trained data capture techniques with emphasis on reports. Worked with the CRM system cons
Responsible for new and used car sales for Volvo. Meeting sales targets and reporting to Sales and Business Manager.
Responsible for new and used car sales for
Responsible for managing a team of sales executives for Al Futtaim at any selected showroom within the automotive group and being the link between bank funding and sales. Implementing processes and policies for sales executives set by Al Futtaim finance. I worked in AF Motors Toyota, Automall and CJD showrooms to help maximise profit and sales of insurable and financial products offered within the group. Consulting and advising about financial products to meet client needs and expectations whilst delivering a world class customer service experience.
Responsible for managing a team of sales executives for Peugeot and Citroen used car site. Reporting to the Sales Manager with daily KPI’s and keeping the team energized to drive sales performances.
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