Kaila Baptiste

Currently working as an Executive Assistant for the Chief Marketing Officer Customer and People Director for wagamama, my duties range from organising bi-annual and annual events across the UK, budget management, booking local and international travel, taking minutes, diary management, organising and attending key meetings to liaising with stakeholders.

My experience working with cross-functional teams has taught me the importance of building great relationships and inspiring a shared project vision.

I am able to think under pressure and display good judgement and thrive in an environment where I am challenged.

I am well versed in Microsoft Office applications, have great interpersonal skills and most of all I enjoy being an Executive Assistant and take pride in my work.

My duties ranged from providing the CEO with PA support and the wider company with general administrative support.

- Diary and time management for the CEO over multiple time zones.
- CEO and company travel arrangements: visas, itineraries, flights, private jets, hotels and private transfers.
- Managing the CEO and company expenses.
- Planning andorganising company activities and events.
- Employee onboarding.
- Gatekeeper and ambassador for CEO, liaising with clients, stakeholders and staff, safeguarding key relationships.
- Supporting the Financial Controller with invoicing clients, credit control and processing payments.

Climbing the career ladder from Team Assistantto Office Administrator, Assistant Office Manager and Office Manager for an Events Logistics company I had the opportunity to implement and develop systems to benefit the company.

My duties included:

-Supporting a demanding Director with full PA duties.
-Diary and travel management for domestic and overseas travel.
-Company insurance- renewals, finalising terms and contracts.
-Presentations and reports.
-Client contact- setting up new clients.
-Maintaining databases.
-Meeting co-ordination.
-Minute-taking.
-Overseeing of Team Assistants.
-Processing payroll and dealing with invoice queries.
-Organising team-building and social events.
-Overseeing the office and ensuring smooth daily operation.
-Facilities - trouble shooting and communicating with the landlord.
-Recruitment- advertising roles and putting together job specifications.
-New Starters in the office- ensuring the relevant documents are on file.
-Analysing expenditure- financial management of the office budget.
- Supporting the sales team.
-Booking hotels and transportation.
-Creating fortnightly newsletters.

Meeting and greeting guests.
- Answering the phone and directing calls.
- Organising courier deliveries.
- Booking and preparing meeting rooms.

Utilising my experience in Events and Administrative roles throughout my time at University I worked in the Supported Housing sector where I organised activities and promoted courses residents could benefit from.

My tasks included:
- Receptionist duties.
- Researched, enrolled and accompanied residents onto educational
courses.
- Organised activities and events for residents.

Working for a boutique PR and Marketing company where my duties included:

-Assisting with planning and producing events.
-Venue sourcing.
-Liaising with suppliers.
-Writing proposals and reports.
-Conducting presentations for potential clients.
-Carrying out marketing and PR duties