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Kailash Vaghela, Deputy Sales Manager Auto Loans

Kailash Vaghela

Deputy Sales Manager Auto Loans

India

Master's degree, Goa

Work experience

Total years of experience: 14 years, 7 months

Deputy Sales Manager Auto Loans

May 2011 - April 2014

India

May 2011 - April 2014

From 20 May '11 as Deputy Sales Manager Auto Loans ( Alternate channel)

Products: - New and Used car loans
Responsible for:-Sales Target Achievements, Handling team of 12TSE and 5 FSE, Generation of Auto loan
leads for Campaign Data base, Regular visiting Dealers/DSA's for business development and best deals and offers, Updating Self & Providing Trainings to team on updated process and policies, Laise with Backhand
team like Pamac, credit and Operation for business growth, Working with Credit and Operation team for reducing TATs, Responsible for PDD collection/updation., Team Management, Delinquency & Portfolio
Management, Cost of acquitionCross-selling Various Insurance and CASA Products,

Achievements: - Maintained consecutive 3rd position in SM ranking for month of Aug, Sept and
Oct '11, Achieved 25% penetration of cross sell of Insurance product, Achieved 15% of CASA
penetration, Recognized as best sales manager with highest no.of SPOT pickup for Mumbai region for month of May '12, Awarded Runners up Trophy for month of April '12 and Winner Trophy in month May '12 for best Business in Mumbai region, Achieved 85% PDD updation., Achieved average productivity of 4files per
TSE

❖ Worked with GE Money Financial Services Ltd., Mumbai since August 2007
Job role:
Other

May 2011 - April 2014

HDFC Bank Ltd

India

May 2011 - April 2014

❖ Presently working with HDFC Bank Ltd., Mumbai since May '2011
Company industry:
Banking
Job role:
Other

Manager

January 2009 - April 2014

Transferred to Collection Department as Area Collection

India

January 2009 - April 2014

❖ Transferred to Collection Department as Area Collection Manager from Jan 2009

Products: - HTPL (PLA & AUTO) CPU COE & Recoveries Nagpur

Responsible for:- Monitoring collections processes, along with setting up new processes for improving
Collections, Formulating effective debt collection mechanisms for ensuring timely receipt of money from new & existing clients. Understanding the profile, payment pattern & behavioral trends of the customers and their repayment capacity, Handling collections from customers across various delinquencies and taking appropriate measures for normalizing the delinquent accounts. CPU-COE Portfolio management, Resolution/ROR/Hit Rate by region according to targets allocated, Portfolio Analysis & trend, Field Monitoring Score, Measuring HIT rate

Achievements: - Consistently over achieved the Performance & Contest target given i.e., Average of 160% since Mar '09 helped Mumbai to do best numbers across India, Instrumental in reducing billing for agency by conducting audit check at agency level. Awarded with Exceptional performance award, Achievers award.& the only ACM from Ge Money to win "TOUGH NUT CONTEST" Appreciated from NCM on delivering consistent performance in assigned bucket, Dexterously managed five different agencies at one point of time & each consist of 5 people CPU-COE Hit rate increased from 85% to 91%, Maintained ROR of 0.02%
Job role:
Management

Area Sales Manager for Mumbai

June 2008 - April 2014

Got Promoted

India

June 2008 - April 2014

Got Promoted as Area Sales Manager for Mumbai from June 2008

Products: - STPL, HTPL, HL, Mortgage (HE/Secured PL) & Various Insurance Products

Responsible for: - Sales Target Achievements, Maintaining Branch Profitability, Team
Management, Delinquency & Portfolio Management, Channel Building, Supervising Verification
Agency, Maintaining MIS, Vendor Management, Co-ordination with Collections Team, Branch Opex
Functions, Reducing TAT, Updating Self & Providing Trainings, Cross-selling Various Insurance
Products, Etc.

Achievements: - Maintained 1st position in Insurance conversion in Mumbai & 3rd in PAN India throughout the year, Won the "4 Ka Tashan" Contest for accelerating the business volumes with pace & style, Won many Sales & Insurance related Contests, Only BM/ASM to Won Goa Trip for Insurance under "Journey to the Top" Insurance Contest, Etc.
Company industry:
Advertising
Job role:
Sales

Sales Relationship Manager (Branch Sales Manager)

August 2007 - April 2014

Kandivali

India

August 2007 - April 2014

From 6 August '07, as Sales Relationship Manager (Branch Sales Manager) for Kandivali (Mumbai)
Company industry:
Software Development
Job role:
Other

Sales Executive

March 2005 - July 2007

HDFC Bank Ltd (On payroll of HBL Global Pvt. Ltd)

India

March 2005 - July 2007

Worked with HDFC Bank Ltd (On payroll of HBL Global Pvt. Ltd) . - Mumbai
From March 2005 to July 2007, as a Sales Executive

Responsible for:-Leading the auto dealer/DSA (used car) to do biz with HDFC Bank ltd. Sales Target Achievements, Vendor Management, Monitoring complete process from login to disbursement of Files, working with Ops team to maintain TAT, Maintaining daily MIS

Achievements: -: Achieved month on month sales target of 130%, part of team done ever highest business of 13.5cr in pan India & self contribution of 1.10cr, Made this Dealer (Executive car mall /Carworld) as
CAT A dealer of HDFC Bank. Actively participated in loan melas conducted by bank & promoting dealers for doing business with HDFC Bank. Developed each dealer from 2 Lac to 15 Lacs
Job role:
Sales

Dean Marketing

October 2002 - February 2005

DSA of HDFC Bank Ltd

India

October 2002 - February 2005

❖ Worked with M/s Dean Marketing (DSA of HDFC Bank Ltd) - Mumbai
From October 2002 to February 2005 as a Sales Team Leader
Company industry:
Banking
Job role:
Other

Sales & Customer Care Executive

August 1999 - July 2002

Prompt Personnel Consultancy Pvt. Ltd

India

August 1999 - July 2002

❖ Worked with Satyam i way (On payroll of M/s Prompt Personnel Consultancy Pvt. Ltd. Mumbai
From August 1999 to July 2002 as Sales & Customer Care Executive
Company industry:
Human Resources Outsourcing
Job role:
Customer Service and Call Center

Education

Mumbai University

Master's degree, Goa

❖ Master Diploma in Business Administration I. I.A. M. S., Goa ❖ B. Sc - From Mumbai University, Mumbai

Skills

AS SALES
AS SALES
BRANCH SALES
BRANCH SALES
COLLECTION
COLLECTION
COLLECTIONS
Expert
COLLECTIONS
Expert
CREDIT
Expert
CREDIT
Expert
LOANS
LOANS
MORTGAGE
MORTGAGE
SALES
Expert
SALES
Expert
SALES MANAGER
Expert
SALES MANAGER
Expert
VENDOR MANAGEMENT
VENDOR MANAGEMENT

Languages

Hindi
Beginner
Marathi
Beginner
English
Beginner

Memberships

of Organization Committee for Cultural Week for 3 years

Member

of Hariom Prajapati Yuvak Trust involved in Social Welfare Activities

Member