KAJA SHERIEF

• Migrating 300 VM from Existing Data centre to New Data centre in different Location in HP Synergy frame environment
• Installed and configured HP C7000 Chassis and HP Blade BL460c-G9
• Installed and configured HP Synergy Frame and HP Blade BL480-G10 Plus
• Analyse the existing Production setup and fill the gap in DR setup for the migration
• Installing and configuring VMware VSphere 7
• Active Directory Migration, Storage Administration
• Installing, configuring and migrating Windows server and RHEL server
• Deploying new VDI infrastructure in DR and Managing Citrix VDI
• Coordinating with vendor for Health check, Deployment and Issues

Position: ITSM Administrator

Client: Cisco
Project: EXPO 2020 DUBAI

Responsibilities
• Expertise in the Administration, Support, and Operation of the Orion SolarWinds platform of 4000+ nodes
• Having Sound knowledge in NCM, SAM, NPM, VMAN, NTA, Orion Platform 2020.2.5
• Evaluating upgrades to monitoring software and implementing updates as needed (primary, HA node and 9 Additional Polling Engine)
• Design application and system monitors for uncommon 3rd party application software and non-standard configurations using SAM.
• Design custom alerts to streamline alerting process, reduce redundant alerts, and augment out of the box alerting configurations.
• Create Alerts, adding nodes and provide reports as per the management requirement
• Creating Reports and Dashboard configuration
• Integrating SolarWinds with EAM, Manage engine and in-house application

Client: Road and Transport Authority
Project: Intelligent Traffic Systems (ITS) - Dubai RTA

Responsibilities

•Manage and monitor all installed systems and infrastructure via SolarWinds
•Install, configure, test and maintain operating systems, application software and system management tools
•Proactively ensure the highest levels of systems and infrastructure availability
•Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
•Maintain security, backup, and redundancy strategies
•Participate in the design of information and operational support systems
•Liaise with vendors and other IT personnel for problem resolution
•Install, Configure and Manage VCenter, AD, SolarWinds, Hitachi Storage, Milestone, SAN Switch, Trend Micro
•Managing VMware virtualization environment over 40 hosts and 400 VM
•Check for Firmware updates on Host hardware, ESX Patches, VM Patches, VMware Tools version,
•Monitoring the virtual infrastructure using VC alarms and BMC tool
•Converting physical to virtual (P2V) and virtual to virtual (V2V) using VMware converter 6.1
•Configure V-Lan Tagging and coordinating with network team
•configuration (on boarding and discovering storage), creating parity groups, pools, volumes and LUNs (provisioning volumes to the host), and managing and creating volume migration
•Troubleshooting issues related to SolarWinds products
•Installation, Configuration and Administration of Commvault
•Performing Restores Backup Monitoring and Reporting Tool Installation
•Troubleshooting Backup Failures
•Handle issues related to Commvault Backup, Storage Units, Policies, De-Duplication, etc.


Client: Sharjah Road and Transport Authority
Project: Taxi Dispatch System -SRTA

Responsibilities

•Monitor the Data centre IT infrastructure using Solar winds
•Applying operating system updates, patches, and configuration changes
•Regular server Maintenance, Monitoring the performance of the servers
•coordinating with the system integrator for implementation of Hardware and software upgrade
•coordinating with HO for the implementation of new program
•Executed software and hardware upgrades as needed or scheduled, including emergency roll-outs

operating system updates, patches, and configuration changes
•Regular server Maintenance, Monitoring the performance of the servers and Making Daily server’s back up and maintaining the back up of Oracle Database server
•Implementing IT infrastructure for New projects / enhancement of existing projects according to the need of SRTA( Sharjah Road Transport and authority)
•Monitor the SQL Data base server and validating the API data transfer from SRTA
•coordinating with corporate IT team to develop, Modify the company’s ERP (Orbits and Focal) as per the business need
•Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
•Troubleshooting end-user hardware, operating systems, network, and Server access problems raised during installation, providing resolutions where possible
•Implementing & ensuring the daily updates, weekly full scan to the Servers and Computers in the Company’s Network through the Kaspersky Administrative Server