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Kakuru  Selinah , Receptionist

Kakuru Selinah

Receptionist·Saffo solutions

Uganda

Diploma, Science and information technology

Work experience

Total years of experience: 6 years, 0 months

Receptionist

February 2020 - December 2022

Saffo solutions

Kampala, Uganda

February 2020 - December 2022

Company industry:
IT Services

Receptionist

January 2019 - January 2022

Saffo Solution Technology Uganda

Kampala, Uganda

January 2019 - January 2022

• Perform a variety of duties at the front desk. They usually spend
most of their time in the reception area rather than moving
around a lot.
• Receive visitors by greeting and welcoming them. Then, they
usually direct them and announce them when appropriate.
• Provide customer support by answering the phone and replying to
emails in a timely manner. They could also receive and sort
incoming and outgoing mail.
• Provide administrative support via phone or email. They answer,
screen, and forward incoming phone calls and direct visitors to
the right person or department.
• Maintain the office and keep all the office equipment in check as
well as order any necessary office supplies.
• Responsible for maintaining office security and communicating
with the security guards if needed.
• Manage calendars by scheduling important meetings, arranging
travel and accommodation, and so on.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Data Collector

January 2017 - January 2019

Right to Play

Kampala, Uganda

January 2017 - January 2019

• Worked as a data collector where we used to go the fields to gather and
assess information about children.
• Attend all training and Company professional development meetings
• Collects data for usage in databases and conducts related research
• Collates all found data into a single package for further analysis
• Complete daily meter data collection assignments in a timely and
accurate manner
• Determine most practical and time efficient route while avoiding
restricted zones
• Effectively communicate with employees, interact with customers and
the general public in a courteous and appropriate manner
• Upload and download data to Meter Reading collection equipment via
computer systems
• Accurately read and record meter readings
◦ Worked as a data entry clerk.

Company industry:
Non-profit Organization
Job role:
Research and Development

Education

Cavendish University

August 2023

August 2023

Diploma, Science and information technology

Uganda

Cavendish University Uganda

January 2021

January 2021

Bachelor's degree, Information

Uganda

Nile high school mukono

January 2010

January 2010

High school or equivalent, O’level

Uganda

Skills

ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
CONFIDENT COMMUNICATOR
Intermediate
CONFIDENT COMMUNICATOR
Intermediate
DATABASE DEVELOPMENT
Intermediate
DATABASE DEVELOPMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
SYSTEMS ANALYSIS
Intermediate
SYSTEMS ANALYSIS
Intermediate

Languages

English

Expert

Training and Certifications

Certifications
Certificate in Information Technology

Hobbies and interests

Watching television
Discovering new trends in technology
music
Soccer