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Pragadeeswari Kala Velmurugan, Senior Specialist - Data & Analytics

Pragadeeswari Kala Velmurugan

Senior Specialist - Data & Analytics·Dubai Roads And Transport Authority (rta)

United Arab Emirates

Master's degree, Hospital & Health Systems Management

Work experience

Total years of experience: 27 years, 9 months

Senior Specialist - Data & Analytics

November 2023 - February 2026

Dubai Roads And Transport Authority (rta)

Dubai, United Arab Emirates

November 2023 - February 2026

Data Analysis, Reporting and Continuous Improvement in Business Processes.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Information Technology

Senior Specialist – Data & Analytics

November 2023 - January 2026

Roads and Transport Authority (RTA)

Dubai, United Arab Emirates

November 2023 - January 2026

• Developed enterprise performance measurement methodologies supporting strategic decision-making.
• Improved reporting cycle efficiency by reducing report preparation time from three weeks to ten days.
• Designed executive performance dashboards for leadership monitoring.
• Strengthened departmental data quality processes to improve reporting accuracy.
• Collaborated with business stakeholders to define measurable performance indicators.
• Supported continuous improvement initiatives through analytics and process optimization.

Company industry:
Public Administration

Performance & Business Analyst

February 2016 - November 2023

Global Medical Supply Chain LLC

Abu Dhabi, United Arab Emirates

February 2016 - November 2023

Performance Management (KPIs & Dashboards), Contract Management, Business Analysis, Data Analysis & Reporting, Business Process Improvement

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Contract Manager

November 2021 - October 2023

Global Medical Supply Chain,

Abu Dhabi, United Arab Emirates

November 2021 - October 2023

• Managed contract performance monitoring through KPI tracking and reporting.
• Established vendor performance evaluation framework based on measurable performance indicators.
• Produced management reports supporting contract renewals and operational improvements.
• Coordinated cross-functional stakeholders to improve procurement performance.
• Delivered process improvements that enhanced operational efficiency and compliance

Company industry:
Medical Hospital

Performance Manager

November 2016 - October 2021

Medical Logistics Centre, Ministry of Defence,

Abu Dhabi, United Arab Emirates

November 2016 - October 2021

• Designed and implemented an enterprise Performance Management System covering seven business units.
• Developed KPI frameworks aligned with organizational objectives.
• Created performance measurement methodologies used for employee recognition and monthly performance awards.
• Coordinated performance evaluation processes across multiple departments.
• Developed performance dashboards providing leadership visibility into organizational performance.
• Prepared performance reports, scorecards, and analytical summaries for senior management.
• Defined business rules, performance metrics, and reporting procedures.
• Worked closely with IT teams to automate performance reporting and dashboard solutions.
• Developed user guides and delivered training sessions supporting effective system adoption.
• Led continuous improvement initiatives for performance monitoring processes.
• Supported change management activities during implementation of performance systems.
• Maintained documentation, procedures, and process workflows.

Company industry:
Purchasing & Procurement

Supply Chain Analyst / Business Support & Development

January 2012 - October 2016

Medical Logistics Centre, UAE Armed Forces,

Abu Dhabi, United Arab Emirates

January 2012 - October 2016

• Supported SAP implementation across multiple departments.
• Managed enterprise master data quality initiatives.
• Developed operational dashboards.
• Liaised between business users and IT teams.
• Designed reporting solutions supporting operational performance.
• Streamlined business processes and documentation.

Company industry:
Purchasing & Procurement

Data Analyst

September 2012 - January 2016

Global Medical Solutions

Abu Dhabi, United Arab Emirates

September 2012 - January 2016

Business Intelligence reporting, data analysis and reporting for various levels. Provide IT systems to business users.

Company industry:
Business Support Services
Job role:
Information Technology

Systems Analyst / Development Lead

January 2001 - August 2012

Medical Services Corps

Abu Dhabi, United Arab Emirates

January 2001 - August 2012

º Lead the development team throughout the complete SDLC for inhouse applications and implementation of external applications.

Company industry:
Military & Defense
Job role:
Information Technology

Data Analyst

January 2001 - January 2012

Directorate of Medical Services, UAE Armed Forces,

Abu Dhabi, United Arab Emirates

January 2001 - January 2012

• Supported Maximo & Interflex Attendance System implementation across multiple departments.
• Developed, implemented and supported several systems across various departments and sites.
• Managed enterprise master data quality initiatives.
• Developed operational dashboards.
• Liaised between business users and IT teams, mentored team members.
• Designed reporting solutions supporting operational performance.
• Streamlined business processes and documentation.

Company industry:
Medical Hospital

Senior Technical Executive

September 1999 - January 2001

Software Technology Group Middle East LLC

Abu Dhabi, United Arab Emirates

September 1999 - January 2001

º Training students and guidance for project in Java (JDBC, Servlets, RMI, Beans, CORBA), Oracle 8i, Developer 2000, C++, Web Designing (HTML, JavaScript, FrontPage, Image Composer, VBScript, XML)
º Student Clientele includes Etisalat, ECSSR, ADCB, Total-Fina.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Training Executive

June 1998 - September 1999

GTech Training Institute LLC

Abu Dhabi, United Arab Emirates

June 1998 - September 1999

º Design and preparation of the syllabi and course material for the various courses conducted in ORACLE 8.0, C, C++, MS Access 97 Programming.
º Project guidance.
º Training students. (ORACLE 8.0, C, C++, MS Access 97 Programming)
º Student Clientele includes. ADNOC, UNB, Dhabi Enterprises

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Birla Institute of Technology & Science

January 2026

January 2026

Master's degree, Hospital & Health Systems Management

India

Bharathidasan University, Trichirapalli

April 1994

April 1994

Master's degree, Computer Science

India

Bharathidasan University.

April 1994

April 1994

Master's degree, Computer Science

India

Bharathidasan University, Trichirapalli

April 1992

April 1992

Bachelor's degree, Computer Science

India

Bharathidasan University.

April 1992

April 1992

Bachelor's degree, Computer Science

India

Skills

Performance Management

Expert

Organizational Development

Expert

Business Process Improvement

Expert

Operational Excellence

Expert

Continuous Improvement Process

Expert

Systems Analysis & Design

Expert

Systems Development

Expert

SQL Server 2000,2005

Expert

Oracle 8i & PL/SQL

Expert

Crystal Reports

Expert

SPSS 17

Intermediate

Project Management

Expert

Business Communication

Expert

Data Analysis

Expert

Requirement Gathering & Documentation

Expert

MS Access 2.0-2016

Expert

Business Intelligence Reporting

Expert

Process Development & Documentation

Expert

Identification of Potential Risks

Expert

Risk Mitigation & Avoidance

Expert

Identification of Improvement Areas

Expert

Business Analysis

Expert

Discrepancy identification

Expert

Data Visualization & Presentation

Expert

Initiatives for Business/ Process Improvements

Expert

Performance Management

Expert

Organizational Development

Expert

Business Process Improvement

Expert

Operational Excellence

Expert

Continuous Improvement Process

Expert

ANALYTICS

Intermediate

ACCOUNTABILITY

Intermediate

COMPETENCY BASED DEVELOPMENT

Intermediate

COORDINATING

Intermediate

CPU CYCLES

Intermediate

DASHBOARD

Intermediate

EMPLOYEE PERFORMANCE MANAGEMENT

Intermediate

ENTERPRISE PERFORMANCE MANAGEMENT EPM

Intermediate

Languages

English

Expert

Tamil

Expert

Memberships

Oracle Technology Group

Member

August 1999

Training and Certifications

Certifications
Essentials of Data Analysis.
SAP Business Objects BI Solutions
SAP MM Implementation
Financial Accounting and Analysis
Six Sigma: Define and Measure
Exercising Leadership: Foundational Principles
Successful Negotiation: Essential Strategies and Skills
AI Tools Workshop
Financial Accounting and Analysis
Jul 2018
Six Sigma: Define and Measure
Sep 2018
Exercising Leadership : Foundational Principles
Sep 2020
Exercising Leadership : Foundational Principles
Sep 2020
Introduction to SPSS and Statistics
SPSS Middle East, Cairo
Jul 2010 - Jul 2010
Interflex Time & Attendance System - Administration
Synergy Software systems, Dubai.
Apr 2007 - Apr 2007
.Net
Aptech, Trichy
Feb 2004 - Mar 2004
SQR Report Writer Brio
Middle East Data Systems
Apr 2001 - Apr 2001
Maximo Administration
Middle East Data Systems
Apr 2001 - Apr 2001

Training
SAP MM Module Implementation
Delphi Star Training Institute, Dubai.
Jan 2017
SAP Business Objects, Business Intelligence
SAP MENA, Dubai
Jun 2016
Essentials of Data Analysis
Informa, Dubai
Jan 2013