Warehouse Operations Lead
Supreme Committee for Delivery and Legacy
Total years of experience :18 years, 9 Months
• Managed Warehousing, Inventory and Distribution Operations for the FIFA World Cup Qatar 2022, World Cup Final Draw, FIFA Arab Cup Qualifiers and FIFA Arab Cup Qatar 2021.
• Worked closely on scoping projects initial warehousing and distribution needs for FIFA World Cup 2022.
• Liaised with the other Logistics work streams (i.e. Customs & Freight Forwarding, Material Management, Distribution, Site Logistics, Integration & Central Services) with their requirements to support an efficient and economical end-to-end Logistics operation for FIFA World Cup Qatar 2022 by managing multiple warehouse sites across Qatar.
• Continually worked on Development and implement of efficient processes and procedures to improve warehouse productivity and minimize costs.
• Monitored Distribution Teams detailed schedules to ensure all deliveries made as per the schedule.
• Provided advice, consultation, and updates to different departments and as well as suppliers and other external stakeholders in their efforts to integrate Warehousing policies.
• Collaborated with the Logistics Materials Management work stream for all inbound shipment details and ensure all relevant systems (e.g. WMS and Oracle) are up to date, as well as the distribution of accurate information to Procurement and Finance for billing purposes.
• Actively support the 3PL Operations team with warehouse layout to determine optimal storage requirements for upcoming shipments, inhouse FF&E fixtures and inter-warehouse movements.
• Proactively ensured that multiple system inventories are synchronized (including 3PL WMS) and that inventories are correct in support of material readiness for each project and pre-kitted line delivery/staging as appropriate.
• Managed and Planned end to end Supply chains and logistics arrangements with group logistics for overseas procurement considering the Freight INCOTERMS and minimize logistics cost.
• Managed and executed monthly, Quarterly, and annual stock counts and reconciled the stocks in both warehouses (Operational and 3PL Warehouse) after finance approvals.
• Facilitated with raised purchase requisitions for all QR group uniforms on monthly basis calculating the demand and consumptions align with the monthly budget allocation.
• Collaborated and worked hand to hand with finance to manage the cashflows and minimize monthly expenses on 3PL storage charges, minimizing purchase orders based on the inventory levels and control on cash flow of outbound payments.
• Implemented new warehouse layout with location labels align with stock details for inventory and audit management.
• Managed the invoice approvals of all financial transactions related to all vendors in workflows after verifying invoices and relevant documents as per the contractual terms.
• Corresponded to deliver a professional approach to work process flows, with Lean Methodology, that focuses on the reduction of costs, with increased throughout performance.
• Managed Warehouse operation efficiently within the Travel retail industry along with multi-cultural environment.
• Worked with the HR, training, and development team to ensure relevant and regular trainings delivered to all warehouse staff to ensure the highest retail standards maintained.
• Supervised all kind of inventory movement thoroughly to ensure accurate records are kept safeguarding the companys asset.
• Established the department objectives and priorities to align and support business objectives.
• Ensured that all invoices, transfer journals and other store related documents are checked to ensure the accuracy of inventory data posted into the ERP system.
• Ensured all operational standards met through adherence to SOP and that any deviations are identified and corrected immediately.
• Analysed, developed, and recommended improvements in current procedures to promote efficiency, faster service, and lower cost.
• Developed and maintained adequate performance measurements to ensure a high-performance level and to keep operations on top of the requests/requirements from retail operation.
• Ability to organize and priorities tasks on regular basis as per the Management requirements.
• Expertise with a range of WMS (Warehouse Management System) operating systems and co-ordinated with IT for WMS related issues.
• Planned and executed measures for calculating operational efficiency, utilisation, and productivity along with continuous improvement activities and performance improvement strategies.
• Ensured stocks are dispatched to various operational outlets as per the Transfer Journal and schedule to safeguard the stock availability to meet all sales opportunities.
• Ensure all records are maintained appropriately and reports are completed in a timely manner.
• Evaluated cargo handling schedules that consider timeline and resource factors.
• Coordinated with IT Team to fix and modify put away strategy considering the transaction reports, customer profile, movement of the items, nature of the item etc.
• Formulated to investigates about the product non-conformity and propose the corrective and preventive action to the senior management.
• Collaborated to investigate customer complaints (related to operations) and submit the report to Senior Management.
• Handled routine people management issues such as Leave approvals, leave schedule.
• Organized and leads warehouse trainings for staff PIP.
• Maintained physical condition of warehouse by planning and implementing new design layouts.
• Achieved financial objectives by supporting the preparation of an annual budget and assisted finance team on their monthly audits.
• Developed, improved, and implemented warehouse processes and procedures (SOP) and ensured the process and procedure adherence with IMS.
• Assigned workloads and daily tasks to Warehouse Associates.
• Encouraged teamwork within the workforce to ensure set productivity targets are met.
• Managed the shift schedules and generated monthly employee time sheets.
• Managed the receiving, storing, and issuance of material, equipment, and supplies, ensuring efficient use of personnel and equipment.
• Monitored warehouse associates to ensure safety procedures are being followed while operating MHEs and techniques to perform job duties including lifting, climbing, etc.
• Ensured and complied with all safety procedures in each area assigned, including but not limited to wearing protective clothing, special handling of product, safety/rescue equipment usage, etc.
• Evaluated methods and techniques to manage dangerous goods, time, and temperature sensitive cargo.
• Escalated issues to management and recommended potential solutions.
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