Account Manager
Mindfield Resources
Total years of experience :12 years, 2 Months
MINDFIELD RESOURCES is a HR consultancy firm providing HR solutions in Recruitments, Training & Development and HR Consulting. Based in Dubai - Free Zone.
As Account Manager efficiently handling all assigned responsibilities.
Instrumental in talent mapping and acquisition across MEA & APAC regions for clients from blue chip organizations to large transnational groups in mid- to senior-level management positions in function like Human Resources, Corporate Communication, CSR, PR / GR, Sales and After Sales, Engineering & Cold Chain Logistics for clients from FMCG, Retail, Automotive, Group Companies, Manufacturing, Engineering & Oil/Gas.
Successfully managed retail operations for TATA DOCOMO retail chain of 42 stores across Tamil Nadu comprising all core and support functions (except sales) as well as effectively managed HR requirements for 150 personnel with 4 direct reports.
Responsible for sustaining future performance while creating an environment of ongoing personal and team learning and development.
Effectively managed diverse HR functions such as employee monitoring and evaluation, regular quarterly appraisals with yearly growth plan, recruitment and timely closure of all vacancies as well as monitoring attendance, leave management and payroll process. Planned and executed R&R events.
Efficiently executed all assigned activities including aligning job objectives as per business requirements as well as conducting employee satisfaction survey and accordingly implementing requisite measures.
Ensured strict adherence to core standards outlined in the employee handbook and ascertained attrition remains below 3%.
Communicated arising organizational changes in a unified and cohesive manner to concerned departments.
Handled all finance operations including preparing monthly/quarterly budgets, maintaining financial records, bookkeeping, petty cash management, monitoring Return on Investment (ROI), inventory list management and ensuring safe and effective use of company assets.
Enhanced team productivity by ensuring over 95% team performance through effective time management.
Oversaw updating of all process related documents/departmental manuals and executed relevant measures as needed.
Complied with multiple Management Information Systems (MIS) and processes which had direct impact on company revenue.
Monitored store performance - Outlet Evaluation Rating (OER) as well as timely hiring of new employees.
Conducted regular team meetings and strove towards maintaining a positive working environment.
Responsible for realigning client needs to company objectives and mapping revenue targets through guided strategies.
Effectively maintained comprehensive candidate data bank for verticals and functions across diverse industry sectors.
Identified quality profiles through networking, references, advert responses and professional job sites.
Posted jobs on company sites, print media and other jobsite links.
Effectively liaised with clients to determine their needs, undertook executive searches as well as oversaw recruitment for technical assignments while efficiently handling entire recruitment cycle within defined timeframes.
Ensured assessments are executed through reference checks and personal interviews for a smooth and successful closure.
Conducted salary negotiations and post interview follow-ups with clients for salary offer, prepared invoices and followed up on payments. Developed reports related to targets/achievements.
Played focal role in managing business development and operations of Chennai branch of a leading HR Training consultancy with more than 350 national and multinational business clients from varied industry backgrounds. Managed with 3 direct reports.
Developed generic procedures to ensure consistent and accurate completion of scheduled tasks.
Performed training needs analysis, organized training program, monitored expenditures against operational budgets and ensured effective handling of all business area issues.
Updated employees on procedural changes/new initiatives while ascertaining their implementation.
Responsible for systematic updating and maintenance of potential candidates and clients database.
Conducted international certificate examinations, mock interviews, evaluations and assignments.
Kept existing clients aware of new product launches and program schedules.
Assigned as Facilitator at Don Bosco School, Chennai and made all arrangements for conducting classroom and outbound training for 650 students from class 5 to 10 on a daily basis.
Identified innovative and interactive methods for conducting classroom sessions and provided counseling to students within the framework of organizational rules. Develop customized classroom deliverables with timely approvals.
Effectively coordinated work with teachers, managed schedules for both full-time and part-time assignments at schools.
Organized outbound camps, conducted New Gen Week and competitions based on syllabus and provided weekly updates on student assessment and syllabus completion to head office.
