Vice President Of Information Technology
All Weather Windows
Total years of experience :23 years, 7 Months
Reporting to CEO, leading a project to transform IT and business to leverage digital & emerging technologies, including; Program management, enterprise technology strategic roadmap development and deployment plan, team development, cost control, business integration, applications & processes development & optimization, and corporate governance enhancement across the organization.
Strategic Contributions:
Managing IT/ IS/BA groups - leading business transformation project, including; Application portfolio management, program management, strategic business alignment, third-party relationship management & contract negotiation, budget and cost control, KPI reports, organization restructuring, teams development, assessment and consolidation of business applications footprint, policies and frameworks development, enterprise risk management, development of IT and business operations SOP’s, & resources management.
Established and Chair IT executive committee to promote IT governance; to align, manage and control business & digital transformation initiatives.
Strategic and Digital Technology roadmap; Developed a 3-year technology roadmap to align IT/business objectives & priorities, including; enhancing of the customer experience through a digital platform, leveraging virtual and augmented reality (VR & AR) technologies to simulate from manufacturing floor to the final product.
Established KPI’s and measurement matrix to boost; IT/IS/BA groups service deliveries, increase customer and stakeholder satisfaction levels.
Established IT Solution delivery model, including; IT steering committee to align IT and business goals, SDLC processes, Dev-Ops practices, project management methodologies (Agile, Waterfall, RUP, Hybrid, etc.), and Tier-Level-Support model to manage and control applications and infrastructure enhancement & customization projects.
Initiated & leading Business Optimization Project (BPR), including; assessment and consolidation of 30+ business applications, optimization of main INFOR ERP system, business process assessment and reengineering, internal controls measurement and security enhancement to protect the organization's assets.
Successfully implemented and achieve NIST Level- 3 within one year, including the deployment of security policies & best practices, implementation of vulnerability management systems, SIEM systems, and KnowBe4 security awareness training and simulated phishing platform.
Successfully executed ‘COVID-19 Remote Work’ in record 10 days for 400+ users, including; IT preparation & readiness, discipline phase rollout, employees remote work support, IT security and best practices guidelines for remote staff.
Initiated and leading RPA (Robotic Process Automation) project, including; utilization of AI (Artificial Intelligence) tool for processing transactions, manipulating data, triggering responses and communicating with enterprise systems.
Reporting to CEO, provide strategic road maps and direction to transform traditional banking into digital; team and skill development of IT and other functions to support Fintech and digital banking model. Centralize project and risk management, IT policies and security frameworks development, corporate governance, technology & process assessments, design & reengineering.
• Managing IT/ IS groups, leading business transformation into Fintech & Digital Banking sector.
• Established and Chair ITSC to enhance IT governance; to align, control and prioritize digital transformation initiatives.
• Executive member of ERM (Enterprise Risk Management) committee; developed IT, business, cyber security risks and mitigation strategies.
• Transformed ‘customer experience journey’ into digital platform; eliminate manual loan process, reduced underwriting risk factors while approving, declining or deferring high-risk profile clients.
• Established KPI’s and measurement matrix to boost; IT/IS groups service deliveries, increase customer and stakeholder satisfaction level.
• Strategic and Digital Technology road map; developed 3-year IT strategic road map for Cashco’s future Digital Bank, including; Backend Decision Engine (AI), Mobile platform, enhanced customer experience & IT/IS security measures.
• Chair Security and Privacy committee; provide guidelines in development of security frameworks, placed preventive measures to manage and control cyber security threats.
• Supporting 65+ branch network infrastructure including banking industry security and compliance measures to safe guard organization and customer financial & confidential data.
• Transformed entire IT function, including; team development; process design & re-engineering; security frameworks, policies & procedures; partners relationship and SLA’s development and enforcement.
• Leading BPR (business process reengineering) project; identify and replace (improve) legacy systems/processes, including; banking/lending application; BI; CRM; First Class and MS Dynamics (ERP) financial system.
Directed and led a $700M IT portfolio, including strategic planning, project management, budget control and usage, business application assessment, implementation and management, relationship management, stakeholder management, contract and service level management, enterprise network management, leadership and team development. Implemented technology solutions throughout company, including ERP, CRM, requisition and procurement. Oversee IT procurement, including software and hardware for 15 business segments. Manage enterprise IT infrastructure, corporate and remote data centers, including disaster recovery sites, and centralized helpdesk, supporting up to 5K users in Alberta and British Columbia. Negotiated contract and SLAs with telcos, software VAR, hardware providers, and consultants. Develop and monitor annual IT budgets for corporate and 15 business segments. Supervise multiple teams and partners while leading relationship management with C-suite, senior management, external stakeholders, and vendors.
** Further details provided in attached CV
Directed and led $800M IT portfolio for largest private liquor stores chain in North America with 250 locations in Canada and US, while providing strategic direction aligned with company’s growth objectives, reporting to COO. Led IT function in Canada and US in implementing technology solutions across company, such as centralized merchandise, POS, and business intelligence. Managed and upgraded enterprise network at home office in Canada and US and the 250 stores. Coordinated all IT procurement, including software and hardware for North America, while developing, controlling and monitoring annual capital and operating IT budget for North America. Created and implemented IT strategic plans for current and future business needs. Directed multiple teams and partners and handled vendor management across Canada and US and managed key relations with C-suite, senior management, external stakeholders
** Further details provided in attached CV
• Replaced legacy POS and merchandising system with modernized centrally integrated NSB POS system, resulting in streamlining stores operations in all 115 locations, allowing head-office to track daily sales revenue and inventory, allowing identification of high-performance and lower-performing stores, enabling head-office to better forecast product requirements by actual stores and region.
• Successfully rolled out LAN/WAN infrastructure across the company’s 115 location in major shopping centers throughout Canada by building LAN/WAN from scratch and replacing dial-up connections to provide each store and head office real time connectivity.
• Saved $0.2-0.4M in operational cost by partnering with vendors to secure exclusive purchasing terms and conditions.
• Delivered $0.1M in savings through VMware/Hyper-V implementation and servers consolidation.
• Established two data centers and disaster recovery sites to boost performance levels by as much as 25%, guarantee sensitive information, valued at $200M remained confidential and secure.
** Further details provided in attached CV
** Earlier role (3+ years) details will be provided upon request
Operations, Finance, Business Strategy, Administration
Strategic Management, Financial Accounting, Operations, HRM
Computer Systems Engineering