kamal alsukhun, Call Center Supervisor

kamal alsukhun

Call Center Supervisor

Makne Company Jordan

Location
Jordan - Amman
Education
Bachelor's degree, Bachelor of Business Intelligence
Experience
27 years, 10 Months

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Work Experience

Total years of experience :27 years, 10 Months

Call Center Supervisor at Makne Company Jordan
  • Qatar
  • My current job since January 2022

Collaborative and technically-minded business intelligence analyst with experience in data crunching, as well as an excellent degree in Business Intelligence. In previous roles, I have worked on boosting sales by 15% through recommendations on process improvements.

lead tech at RasGas
  • Qatar - Doha
  • July 1999 to December 2015

Mr. Al-Sukhun is an articulate and highly experienced Telecommunications Supervisor with over (16) year’s gathering business requirements from End Users, performing installation, configuration, troubleshooting, documenting reports to Management on CCTV, Satellite, Microwave, ISDN, SDH, Fiber Optic Cables, LAN/WAN and TCP/IP protocols.

He has a splendid character with excellent communication and presentation skills for networking with Management, Technical Support Team and End-Users.

Senior Agent (It & Telecom) at JIA
  • Jordan - Amman
  • August 1990 to July 1999
Telecommunications Analyst at Power Company
  • Jordan
  • January 1992 to January 1999

Responsible for analysis, installation, configuration and documentation on ground radio communication with satellite communication.

Responsible for wireless handheld equipment, repairs and new installations outside stations, UHF, VHF -R.J.AF.

Responsible for Radio Multiplexing system, Mobil radio, hand held, ETI COM electronic cards Project. (NEPCO). Jordan.

Education

Bachelor's degree, Bachelor of Business Intelligence
  • at Petra University
  • January 2024

Specialties & Skills

Telecom Technologies
Telecom Infrastructure
Telecom Applications
Telecom Software
Telcommunications
DISASTER RECOVERY PLANNING
DOCUMENTATION
GOVERNMENT
MENTORING
MICROSOFT ACCESS
MICROSOFT OFFICE
MICROWAVE

Languages

Arabic
Expert
English
Expert