kamal alsukhun, Call Center Supervisor

kamal alsukhun

Call Center Supervisor

Makne Company Jordan

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Bachelor of Business Intelligence
Expérience
27 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :27 years, 10 Mois

Call Center Supervisor à Makne Company Jordan
  • Qatar
  • Je travaille ici depuis janvier 2022

Collaborative and technically-minded business intelligence analyst with experience in data crunching, as well as an excellent degree in Business Intelligence. In previous roles, I have worked on boosting sales by 15% through recommendations on process improvements.

lead tech à RasGas
  • Qatar - Doha
  • juillet 1999 à décembre 2015

Mr. Al-Sukhun is an articulate and highly experienced Telecommunications Supervisor with over (16) year’s gathering business requirements from End Users, performing installation, configuration, troubleshooting, documenting reports to Management on CCTV, Satellite, Microwave, ISDN, SDH, Fiber Optic Cables, LAN/WAN and TCP/IP protocols.

He has a splendid character with excellent communication and presentation skills for networking with Management, Technical Support Team and End-Users.

Senior Agent (It & Telecom) à JIA
  • Jordanie - Amman
  • août 1990 à juillet 1999
Telecommunications Analyst à Power Company
  • Jordanie
  • janvier 1992 à janvier 1999

Responsible for analysis, installation, configuration and documentation on ground radio communication with satellite communication.

Responsible for wireless handheld equipment, repairs and new installations outside stations, UHF, VHF -R.J.AF.

Responsible for Radio Multiplexing system, Mobil radio, hand held, ETI COM electronic cards Project. (NEPCO). Jordan.

Éducation

Baccalauréat, Bachelor of Business Intelligence
  • à Petra University
  • janvier 2024

Specialties & Skills

Telecom Technologies
Telecom Infrastructure
Telecom Applications
Telecom Software
Telcommunications
DISASTER RECOVERY PLANNING
DOCUMENTATION
GOVERNMENT
MENTORING
MICROSOFT ACCESS
MICROSOFT OFFICE
MICROWAVE

Langues

Arabe
Expert
Anglais
Expert