Kamal Boudaoud

-Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
-Develops and implements strategies where key hotel metrics are identified, communicated and delivered
-Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
-Owner of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
-Builds and maintains effective working relationships with all key stakeholders and business partners
-Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required