Kamal Hatoum

• Directed end-to-end business operations, including procurement, warehousing, inventory management, logistics, sales, and
administrative functions, ensuring operational efficiency and smooth cross-department collaboration.
• Developed and maintained strategic relationships with international suppliers, freight forwarders, and shipping agents,
negotiating favorable terms to optimize procurement costs and improve delivery timelines.
• Led, trained, and supervised a team of approximately 10 employees, delegated responsibilities, monitored performance,
and fostered a productive and customer-focused work environment.
• Oversaw inventory control processes, monitored stock movement, conducted regular inventory audits, and implemented
digital record-keeping systems to improve inventory accuracy and reduce discrepancies.
• Managed financial and administrative operations by coordinating payment schedules, preparing invoices, receipts, purchase
orders, and maintaining accurate financial records using Microsoft Excel and internal management systems.
• Built and maintained strong B2B client relationships while overseeing showroom operations, delivering excellent customer
service, identifying sales opportunities, and contributing to customer retention and business growth.

• Managed daily retail operations, including inventory management, procurement, merchandising, sales activities, cash
handling, and overall store performance to ensure efficient business operations.
• Coordinated supplier relationships, negotiated purchase orders, monitored stock levels, and maintained optimal inventory
availability to meet customer demand and minimize shortages.
• Delivered exceptional customer service by assisting customers with product selection, resolving inquiries and complaints,
and building long-term customer relationships to enhance customer satisfaction and loyalty.
• Achieved and consistently met sales targets by optimizing product displays, ensuring product availability, implementing
effective sales techniques, and maintaining a clean, organized, and customer-friendly shopping environment.