kamal osman

• Manage and support enterprise cloud and on-premises infrastructure across Active Directory, Windows Server, Linux Server,
VMware vSphere, Nutanix, enterprise storage, backup, cloud services, and monitoring platforms.
• Administer Active Directory services including user and group management, access control, Group Policy support,
authentication troubleshooting, and coordination with DNS/DHCP services.
• Deploy, administer, and maintain Windows Server environments, including server health checks, patching coordination,
performance monitoring, troubleshooting, and operational support.
• Support Linux server environments by performing system administration tasks, access management, service monitoring, log
analysis, and issue troubleshooting.
• Manage virtualization platforms including VMware vSphere and Nutanix, supporting VM provisioning, resource allocation,
snapshots, cluster health monitoring, and performance optimization.
• Administer enterprise storage platforms including NetApp and Dell Unity, supporting storage provisioning, LUN/volume
management, capacity monitoring, access configuration, and storage-related incident resolution.
• Support backup and recovery operations using Veeam Backup & Replication, including backup job monitoring, failed job
troubleshooting, restore support, and backup availability validation.
• Work with Alibaba Cloud infrastructure services, supporting cloud resource administration, access management,
infrastructure monitoring, and troubleshooting of cloud-hosted workloads.
• Monitor infrastructure availability, server performance, storage utilization, backup status, and system health using monitoring
tools to ensure proactive issue detection and resolution.
• Participate in incident, request, and change management activities, ensuring infrastructure changes are implemented
according to operational standards and business requirements.
• Collaborate with network, security, application, and service desk teams to troubleshoot infrastructure issues and maintain
service continuity.
• Maintain technical documentation for servers, virtual machines, storage, backup procedures, operational tasks, and
infrastructure configurations.
• Contribute to infrastructure stability through routine health checks, capacity reviews, risk identification, and continuous
improvement of operational processes.
Technologies: Active Directory, Windows Server, Linux Server, VMware vSphere, Nutanix, NetApp, Dell Unity, Veeam Backup &
Replication, Alibaba Cloud, Infrastructure Monitoring, DNS, DHCP, Backup & Recovery, Storage Administration, Incident &
Change Management.

Manage a large-scale VMware vSphere environment, ensuring high availability,
performance, and scalability across critical virtual infrastructure.
• Administer and maintain a comprehensive Microsoft infrastructure, including Active
Directory, Exchange Server, and Windows Server technologies.
• Deploy physical and virtual servers, installing and configuring Windows and Linux
operating systems according to project requirements.
• Monitor and manage Dell servers through iDRAC and OpenManage Enterprise and
coordinate with Dell support for server issues and replacement.
• Deploy and manage Linux servers to support various applications and services
within the project.
• Manage and administer backup and storage infrastructure: Dell DataDomain, Dell
PowerScale, and PowerMax storage solutions to ensure high availability and
performance.
• Generate various reports on system performance, resource utilization, and
infrastructure health for internal audits and decision-making.
Collaborate with the IT operations team to enhance system reliability and optimize
performance.

• Manage a large-scale VMware vSphere environment, ensuring high availability, performance, and scalability across critical
virtual infrastructure.
• Administer and maintain a comprehensive Microsoft infrastructure, including Active Directory, Exchange Server, and
Windows Server technologies.
• Deploy physical and virtual servers, installing and configuring Windows and Linux operating systems according to project
requirements.
• Monitor and manage Dell servers through iDRAC and OpenManage Enterprise and coordinate with Dell support for server
issues and replacement.
• Deploy and manage Linux servers to support various applications and services within the project.
• Manage and administer backup and storage infrastructure: Dell DataDomain, Dell PowerScale, and PowerMax storage
solutions to ensure high availability and performance.
• Generate various reports on system performance, resource utilization, and infrastructure health for internal audits and
decision-making.
• Collaborate with the IT operations team to enhance system reliability and optimize performance.

• Manage and administer VMware vSphere, ensuring optimal performance and availability of virtual environments.
• Administer Active Directory, Group Policy, and Exchange Server to ensure secure and efficient authentication and
communication for users.
• Perform disaster recovery drills, ensuring business continuity through effective backup and recovery strategies.
• Provide proactive technical support and system maintenance for high system availability and performance.
• Collaborate with cross-functional teams to execute infrastructure projects, such as server virtualization and storage
migrations.
• Train staff in IT systems and conduct knowledge transfer to improve technical capabilities.

Manage and administer VMware vSphere, ensuring optimal performance and
availability of virtual environments.
• Administer Active Directory, Group Policy, and Exchange Server to ensure secure
and efficient authentication and communication for users.
• Perform disaster recovery drills, ensuring business continuity through effective
backup and recovery strategies.
• Provide proactive technical support and system maintenance for high system
availability and performance.
• Collaborate with cross-functional teams to execute infrastructure projects, such as
server virtualization and storage migrations.
• Train staff in IT systems and conduct knowledge transfer to improve technical
capabilities.

• Deployed company websites and ERP systems on Digital Ocean, improving service reliability and cost efficiency.
• Provided on-site and remote technical support for IT systems, resolving issues promptly and ensuring business continuity.
• Hosted and administered the companys email service, enhancing communication efficiency.

• Designed and maintained network infrastructure, supporting seamless broadcast operations.
• Provided on-site technical support for networking and broadcasting systems, ensuring system availability.
• Integrated and configured PCR equipment from multiple vendors, ensuring compatibility and performance.

• Installed and maintained the network infrastructure, including point-to-point Wi-Fi systems.
• Provided day-to-day technical support to end-users, ensuring the smooth operation of hardware and software.