Partnership Officer
Episcopal Diocese of Egypt and North Africa
Total years of experience :2 years, 5 Months
I have successfully written reports and grant applications to different donors that secured funds to several projects; implemented communication plans to engage effectively with the public on the Diocese’s goals in sustainable development projects across several areas while strengthening partnerships with donors and stakeholders.
Also, I supported different ministries activities including sponsored/promotional events while maintaining service-minded attitude during stressful situations.
Administrative Support Officer at the Australian Embassy (DIBP)
As an Admin officer at the Immigration department, my role involves providing advice to clients over the client service counter regarding visa applications and other related visa requirements. Perform routine office tasks involving filing, registration, archiving and credit card collection. Assist with general administrative and finance duties using the department's computer based systems.
Job Duties & Responsibilities:
• Communicate positively with all involved parties in order to facilitate smooth operations at the Embassy.
• Handling tasks and formulating plans assigned by the Visa Managers and PMO to achieve the department's objectives.
• Assisting Visa Processing Officers in the processing of visa and citizenship applications in accordance with Australian Migration legislation and policy guidelines.
• Create and promote an environment that fosters both individual and team advancement to ensure high level of production in the Embassy.
• Communicate effectively orally and in writing with members of the Australian Embassy and other stakeholders.
• Initiate new ideas in regards to the improvement of the department's processes and procedures.
My main purpose as customer care specialist in the High team involves providing High value and Premium customers with all required information related to the company's commodities and handling tasks assigned by the supervisor to facilitate Vodafone global customer service standard. Also, maintaining effective and professional working relationships with my colleagues and supervisors.