Head of System Support
Qatar Foundation
Total years of experience :17 years, 2 Months
• Identifies gaps and automation projects for procure to pay cycle.
• Reviewing business processes, procedures and performance indicators for ongoing innovation.
• Developing and managing internal statistics and management reports
• Conducting trend analysis and creating/amending procedures and working methods to ensure that service level objectives are agreed, relevant, achievable and cost effective.
• Supporting all Procurement Application Systems
• Create budget plan and analysis
• Responsible for preparing business support yearly budget
• Analyzing all Spend analysis with recommendations.
• Acting as a Project Manager for All Procurement Directorate projects
• Create reports and conducts analysis using available tools
• Participates on Business Support projects and initiatives as required
• Suggests and develops new ways of improving and delivering Business Support
• Lead cross-functional business process re-engineering teams and continuous improvement efforts
• Act as a Focal Point between the Business support and the IT, Finance and HR
• Manage accurate and complete test plans
• Train, coach and mentor junior business analyst staff
• Conducting training to end users (Procurement awareness/System)
• Conducting training to the Suppliers on the I-Supplier
• Manages projects utilizing project management framework, develops process documentation using corporate process techniques.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
• Identifies and documents system deficiencies and recommends solutions
• Ensures issues are identified, tracked, reported on and resolved in a timely manner
• Evaluating the information gathered through workshops and surveys, business process description and task analysis.
• Manage business intelligence projects and transform into application and operational requirements.
• Day to day management of change requests in relation to the project plans to ensure agreed deadlines are met.
• Research, evaluate and provide input to potential solutions taking into consideration project constraints, organizational architecture standards, customer business processes and emerging technologies, where applicable.
• Prioritize, monitor, and report progress for assigned tasks and resources.
• Lead and/or participate in the design of solutions to meet business needs.
• Create accurate documentation and test scripts to meet business requirements and team standards.
• Develop test plans and tests and approves new system behaviors to ensure alignment with business objectives and test plans.
•Identifies gaps and automation projects.
•Reviewing business processes, procedures and performance indicators for ongoing innovation.
•Developing and managing internal statistics and management reports
•Conducting trend analysis and creating/amending procedures and working methods to ensure that service level objectives are agreed, relevant, achievable and cost effective.
•Supporting all Procurement Application Systems
•Acting as a Project Manager for All Procurement Directorate projects
•Create reports and conducts analysis using available tools
•Manages in improvement teams as required
•Lead cross-functional business process re-engineering teams and continuous improvement efforts
•Act as a Focal Point between the Business support and the IT
•Train, coach and mentor junior business analyst staff
•Conducting training to end users (Procurement awareness/System)
•Conducting training to the Suppliers on the I-Supplier
•Manages projects utilizing project management framework, develops process documentation using corporate process techniques.
•Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
•Manage business intelligence projects and transform into application and operational requirements.
•Day to day management of change requests in relation to the project plans to ensure agreed deadlines are met.
•Research, evaluate and provide input to potential solutions taking into consideration project constraints, organizational architecture standards, customer business processes and emerging technologies, where applicable.
•Prioritize, monitor, and report progress for assigned tasks and resources.
•Create accurate documentation and test scripts to meet business requirements and team standards.
•Develop test plans and tests and approves new system behaviors to ensure alignment with business objectives and test plans.
• Supporting Inventory, Purchasing, Order management, BOM and WIP
• Giving training courses to users.
• Implementing the new release R12 for Inventory, Purchasing, OM and Quality
• Implementing the latest release of R12 for Inventory, Purchasing, OM, BOM, WIP and Quality.
• Conducting training courses to users.
• Post Live Support
• Implementing the latest release of R12 for Inventory.
• Conducting training courses to users.
• Post Live Support
Client : Alkhorayef Petroleum Company
Company : Alkhorayef Group of Companies
Role : supply chain and manufacturing Consultant
Application : Oracle E-Business Suite R12
Project Title : ERP Implementation, Enhancement and Development
Duration : September 2009 - January 2010.
Responsibilities :
• Implementing the latest release of R12 for Inventory, Purchasing, OM, BOM, WIP and Quality.
• Conducting training courses to users.
• Post live support.
Implemented the purchasing module in EMAAR MISR
i am an oracle application consultant.
March 2008- Now in VODAFONE smart village
supporting inventory, ordermanagement and purchasing
implementing the i-procurment and working as second line support and business analysist
i work as oracle logistics application Consultant and i finished( sysadmin, inventory, HR core, purchasing and studing order management and iprocurment )
Project Details:Bavaria Egypt
Role:Logistics Consultant (Inventory and order management)
Date: August 2007
Major tasks included:Attending inventory and Order management analysis meetings, Developing the setup documents of modules, Testing the Order management and inventory setups, Discussing the required reports in the Order management and inventory modules, Production Support.
Project Details:MIDOR
Major tasks included:Full Support for inventory
Date:11 November 2007 - 11 March 2008
my GPA 2.62/4 (good) final project:-Participated in designing a new method of refrigerant expansion in a refrigeration cycle by using porous tube instead of the normal method capillary tube. grade:Distinction HONORS AND AWARDS: Achievement award in student union for creative work in social help and trips organizing. Achievement award in English society for creative work in theater plays.