kamil bou nassif

o Offering tailored solutions based on client needs
o Negotiating contracts and closing sales
o Managing client relationships and identifying upselling
o Prepare quotations and proposals
o Equipment installation, maintenance.
o Repairing and servicing digital printing equipment
o Providing training and technical support to clients
o Conducting quality control checks on printed output
o Acquiring new customers and generating leads
o Presenting and demonstrating digital printing solutions

Responsibilities included but were not limited to:
• Determining employees schedules
• Tracking customer behavior and sales
• Smoothing out problems within the workplace
• Email and phone correspondence
• Addressing employee and customer concerns
• Mediating between managers, customers, and employees

to maximize sales potential.
• Assisted in recruiting, training, and mentoring employees
for improved performance.
• Handled customer inquiries and resolved complaints
to maintain satisfaction.

• Handle guest inquiries and resolve complaints to maintain
customer satisfaction
• Collaborate with kitchen and bar staff to ensure smooth
operations
• Upsell menu items and promotions to maximize revenue
• Cash handling & POS system experience