Administration Manager
Phoenix Group
مجموع سنوات الخبرة :16 years, 11 أشهر
Key Result Areas:
MANAGERIAL:
Steering business operations for the profit center with a view to realize pre-planning revenue targets; formulating profit center budget for operational / business development activities
Impacting profitability through effective strategic management decisions and new business development
Heading comparative market analysis to keep up to date with the market trends, property developments and rental prices
Steering periodic analysis of property development within the region and proposing acquisitions, fitment and allocations
Ensuring that facilities are in compliance with government regulations and environmental, health and security standards
Evolving, reviewing and reporting the division’s strategy and ensuring the strategic objectives are well understood
Formulated and implemented yearly business strategies to ensure attainment of revenue goals and profitable sell-through
FUNCTIONAL:
Coordinating with 3rd party Property Managers for a range of planning & execution needs
Validating quotations and steering negotiations as per organizational norms; ensuring compliance with all statutory requirements
Networking with consultants to fulfill the manpower requirements and statutory requirements of the government
Supervising:
Administrative operations for USD 3bn Agribusiness group with footprint across 28 countries in 5 continents
Overall facility services for large offices, retail stores, guesthouses, warehouse, distribution & manufacturing facilities, Remit including managing technical staff, general/planned maintenance, routine inspections, service provider management
Property portfolio for the Chairman including managing rental income, occupancy and maintenance of 30+ commercial and residential units
Cross-functional team of 12 personnel reporting directly & 32 indirect reporting staff liable for managing the administrative functions for the group
Administrative operations for group; establishing office operations & procedures, controlling correspondence, managing filing systems, reviewing supply requisitions, reviewing utility service payments, business travel arrangements, motor fleet management, asset management, assigning and monitoring clerical functions
Preparation of new offices, retails stores, Remit including designing, implementation & administering all details, remodeling and renovation projects
MILESTONE
Established administrative functions across group including organizing office operations, controlling correspondence, designing filing systems, inducting new team members, rationalizing team job descriptions and roles/responsibilities
Successfully executed:
Central procurement function to control non-trade related procurement across 28 countries in group to generate economies of scale and standardize brand identity
Set up and formalized facility management policy & procedure for group that covered all business support assets including offices, retails, guesthouses, accommodations, factories, distribution & manufacturing plants
Enhanced aspects of international business travel including implementation of new policies and procedures to control costs, bring about greater control and reporting that resulted in significant saving of travel costs while providing travelers with an enhanced level of service
Rendered support to fit-out of new 12, 000 Sq. Ft. corporate office and offered high-quality finish within budget & timeline
Administered relocation from earlier office to new office without interruption of work and established company guesthouse in Dubai which resulted in savings on hotel costs while offered inbound travelers with far superior stay experience
Headed the Administration function for Better Homes - the largest real estate company in the UAE with branch network across GCC & India.
CORE FUNCTION
Office Management
Procurement & Vendor Management
Facility Management
Property & Asset Management
Project Management (Fit-out)
Fleet Management
Government Affairs
Roles & Responsibilities
Led a cross-functional team of 6 personnel reporting directly and 34 indirect staff responsible for managing support functions for the company
Managed administrative operation of Head office and 17 branch offices. Scope included organizing office operations and procedures, controlling correspondence, managing filing systems, reviewing and approving supply requisitions, reviewing and approving utility service payments, trade license & tenancy renewals, motor fleet management, asset management etc.
Managed facility services for 150+ projects consisted of residential, commercial, retail, warehouse & mall projects.
Planned, designed & developed new head office and 7 branch offices. Undertook remodeling and renovation of existing office across UAE.
Managed all government liaison aspects including Dubai police, RERA, Dubai land department, Dubai Municipality, DED etc. to ensure we were fully covered with the required compliance
MILESTONES
Saved more than AED 3.5 million of the cost in setting up 7 new branch offices by re-using the leftover items (furniture, lighting, signage) from branches that had shut down during recession without compromising on the quality
Developed an in-house fit out team to standardize the concept and branding across all the branches thereby saving time and cost in fitting out new branches and maintaining and servicing the existing branches
Reduced office expenditures by 32% through implementation of much needed controls on stock/supplies and standardizing procurement procedures
Led operations of new facility management subsidiary of the company for managing facilities services for 3rd party projects
Undertook the re-branding project of all company brand assets, which included re-branding of entire Outdoor and Indoor Signage’s across UAE, Company fleet, Marketing Collaterals and completed the project before launch date
Implemented various policies and strategies to improve fleet availability while reducing fleet costs after taking over the feet which consisted of more than 100 sedan cars and 4 commercial vehicles which had a history of incurring high costs including a very high claims ratio
Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing work volumes without increasing headcount by cross training staff between the divisions managed.