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KANCHAN PILLAI, Senior Administrator – International Business & Partnerships

KANCHAN PILLAI

Senior Administrator – International Business & Partnerships·Study MEDIC Pvt. Ltd.

India

Diploma, Computer And Media Sciences

Work experience

Total years of experience: 14 years, 10 months

Senior Administrator – International Business & Partnerships

December 2025 - Present

Study MEDIC Pvt. Ltd.

Kerala, India

December 2025 - Present

- Direct international business operations and cross-border administrative workflows ensuring
full jurisdictional compliance.
- Coordinate multi-stakeholder communication networks and prepare business intelligence
reports for senior leadership.
- Oversee end-to-end documentation, legal compliance, and execution protocols for
international corporate partnerships.

Company industry:
Training & Education Center

Senior Admin Executive (International Partnerships)

December 2025 - Present

StudyMEDIC Academy Pvt Ltd

Thrissur, India

December 2025 - Present

• Provide high-level executive support to C-suite leadership, managing complex
multi-time zone calendars, corporate travel, and confidential correspondence to
optimise leadership bandwidth.
• Serve as central coordination hub across international teams, regional offices,
and external stakeholders, ensuring projects remain on schedule and
communication flows seamlessly at all levels.
• Oversee end-to-end documentation, regulatory compliance, and reporting
frameworks for international partnerships spanning multiple global jurisdictions,
including GCC markets.
• Design and maintain GDPR, administrative systems and operational
frameworks, enabling continuous and compliant corporate operations across
borders.
• Handle highly sensitive corporate information with full discretion, acting as a
trusted operational partner to senior leadership.

Company industry:
Administration Support Services

Executive Assistant to C-Suite Management

July 2024 - May 2025

Al-Shamiya International

As Salimiyah, Kuwait

July 2024 - May 2025

• Handled complex, high-velocity calendars for Managing Directors and Board
Executives in a GCC corporate environment, proactively resolving conflicts and
ensuring zero scheduling failures.
• Drafted, compiled, and distributed board reports, executive communications,
and official corporate briefings for senior leadership.
• Leveraged SAP/ERP and advanced MS Office tools to streamline document
control, vendor contract tracking, and procurement workflows.
• Translated complex operational and supply chain data into executive-level KPI
dashboards and MIS reports, supporting data-driven decision-making.
• Acted as the primary liaison between C-suite and internal/external stakeholders,
including international partners and regional heads.
• Maintained strict compliance with Kuwait Labour Law, GDPR, and data
protection regulations across all financial, corporate, and personnel records.

Company industry:
FMCG

Executive Assistant to Managing Director

June 2024 - May 2025

Al-Shamiya International Catering

Al Kuwait, Kuwait

June 2024 - May 2025

• Delivered comprehensive HR support including talent acquisition, onboarding, staff orientation, and payroll
processing for a large-scale catering operation.
• Maintained executive diaries, international travel logistics, and confidential correspondence on behalf of the Managing
Director.
• Oversaw vendor relationships, procurement, and supply chain coordination, reducing lead times and maintaining
supplier compliance.
• Produced KPI reports and operational dashboards, enabling data-driven decisions by senior management.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Executive Assistant to Director

February 2023 - June 2024

ABAD Foods

Kerala, India

February 2023 - June 2024

• Drafted and managed executive communications, board reports, and official correspondence for a leading food and
beverage business.
• Coordinated all travel arrangements; attended senior management meetings to capture minutes and track follow-up
actions.
• Administered SAP/ERP modules for document management, inventory tracking, and procurement, driving greater
process accuracy.
• Maintained strict document management systems and enforced GDPR-aligned confidentiality protocols across the
organisation.

Company industry:
FMCG
Job role:
Administration

Executive Secretary to C-Suite Management

February 2023 - February 2024

Abad Foods Pvt Ltd

Kerala, India

February 2023 - February 2024

• Compiled and distributed sensitive executive communications, board reports,
and official correspondence for senior directors of a leading sector organisation.
• Administered SAP/ERP modules for document workflows, procurement orders,
and real-time inventory tracking.
• Enforced GDPR-aligned records management and confidentiality protocols
across all departmental levels.
• Managed end-to-end corporate travel itineraries and meeting logistics for senior
directors to maximise executive productivity.

Company industry:
FMCG

Personal Assistant to Principal

January 2021 - February 2023

P.K. Das Institute of Medical Sciences

Kerala, India

January 2021 - February 2023

• Supported daily operations of a 500+ staff medical institution, managing departmental scheduling, emergency
meetings, and teaching timetables.
• Established and enforced hospital-wide protocols and operational standards across all departments on behalf of the
Principal.
• Handled sensitive patient and staff data with absolute discretion, in full compliance with healthcare confidentiality
requirements.

Company industry:
Medical Hospital
Job role:
Administration

Senior Executive Assistant – Healthcare Operations

January 2021 - February 2023

PK DAS Institute of Health Sciences

Kerala, India

January 2021 - February 2023

• Supported daily administrative and clinical operations of a 500+ staff medical
institution, ensuring cross-departmental alignment and operational continuity.
• Authorised and enforced hospital-wide protocols, administrative standards, and
operational workflows across all clinical and non-clinical departments on behalf
of the Principal.
• Handled complex departmental timetables, clinical shift scheduling, and
emergency committee meetings to ensure optimal staffing and resource
distribution.
• Maintained strict confidentiality of patient health records and sensitive staff data
in full compliance with healthcare data protection frameworks.

Company industry:
Administration Support Services

Administration Manager

January 2018 - July 2020

Keshav Publication Pvt. Ltd.

Mathura, India

January 2018 - July 2020

• Managed the full HR lifecycle — recruitment, onboarding, payroll processing, and exit formalities — for the entire
organisation.
• Supervised office facilities, procurement approvals, and vendor management, maintaining cost efficiency and service
continuity.

Company industry:
Administration Support Services
Job role:
Administration

HR & Administration Manager

January 2018 - July 2020

Keshav Publication Pvt Ltd

Mathura, India

January 2018 - July 2020

• Directed day-to-day office operations and facilities management, ensuring a safe,
efficient, and productive working environment.
• Managed vendor relationships and payroll/HR data administration, ensuring cost
efficiency and audit-ready records.

Company industry:
Administration Support Services
Job role:
Human Resources and Recruitment

Administration Officer

December 2014 - December 2017

DRS International School

Hyderabad, India

December 2014 - December 2017

- Led high-volume student admissions, fee collections, and served as primary escalation point
for parent and stakeholder inquiries.
- Generated HR metrics reports, monitored salary disbursements, and managed regional
student transport logistics.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

School Operations & HR Coordinator

December 2014 - December 2017

DRS International School

Hyderabad, India

December 2014 - December 2017

• Managed student admissions, fee collection, and resolution of parent and student queries in a high-volume school
environment.
• Oversaw HR reporting, salary management, and coordination of school transport operations.

Company industry:
Primary, Prep, & Secondary School

School Administration Officer

December 2014 - December 2017

DRS International School

Hyderabad, India

December 2014 - December 2017

• Managed the complete student admissions lifecycle, from enquiry and enrolment to
registration documentation.
• Supervised school fee collection, ledger entry, and accounts reconciliation to
maintain steady cash flow.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Accounts Executive

November 2008 - December 2012

Muthoot Finance Ltd

Mathura, India

November 2008 - December 2012

• Executed day-end closing procedures and maintained financial records and
transaction logs for full audit readiness.
• Managed the security of cash and high-value asset vaults in strict compliance with
custodial protocols.

Company industry:
Financial Services
Job role:
Accounting and Auditing

Branch Manager

January 2012 - June 2012

India Infoline Ltd. (IIFL)

Mathura, India

January 2012 - June 2012

• Managed branch operations including cash handling, daily MIS reporting to Regional Head, and frontline customer
service delivery.

Company industry:
Financial Services
Job role:
Management

Branch Manager

January 2012 - June 2012

India Infoline Ltd

Mathura, India

January 2012 - June 2012

• Orchestrated day-to-day branch administrative operations, cash handling, and
reconciliations with full accountability.
• Compiled daily MIS reports for the Regional Head and enforced internal audit and
governance protocols.

Company industry:
Financial Services
Job role:
Management

Accounts Executive

November 2008 - December 2011

Muthoot Finance Ltd.

Mathura, India

November 2008 - December 2011

• Managed financial reporting, data processing, day-end closing procedures, and MIS submissions to the Regional
Office.
• Maintained secure cash and asset vaults; ensured full audit compliance across all financial transactions.

Company industry:
Financial Services
Job role:
Accounting and Auditing

Education

DOEACC Society

January 2008

January 2008

Diploma, Computer And Media Sciences

India

B.R. Ambedkar University

January 2007

January 2007

Bachelor's degree, Microbiology

India

St. Paul School

January 2004

January 2004

High school or equivalent, Actuarial Science

India

Skills

EXECUTIVE LEADERSHIP

Intermediate

FINANCIAL SERVICES

Intermediate

CONSTRUCTION

Intermediate

LEADERSHIP

Intermediate

LINKEDIN

Intermediate

OFFICE ADMINISTRATION

Intermediate

OPERATIONS

Intermediate

PROFIBUS

Intermediate

FULL CYCLE SALES

Intermediate

MANAGEMENT

Intermediate

CALENDAR MANAGEMENT

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

EXECUTIVE PRESENTATIONS

Intermediate

GOOGLE WORKSPACE

Intermediate

SAP ERP

Intermediate

ZOOM VIDEO CONFERENCING TOOL

Intermediate

CORPORATE TRAVEL MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

EXECUTIVE INFORMATION SYSTEMS

Intermediate

GNU COMPILER COLLECTION

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

INTERCULTURAL COMMUNICATION

Intermediate

KEY PERFORMANCE INDICATORS KPIS

Intermediate

MANAGEMENT INFORMATION SYSTEMS

Intermediate

MICROSOFT OFFICE

Intermediate

PROCESS DESIGN

Intermediate

Languages

English

Beginner

Hindi

Beginner

Malayalam

Beginner

Telugu

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Computer Applications
'O' Level – Computer Applications
'A' Level – Computer Applications