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KANCHAN PILLAI, Senior Administrator – International Business & Partnerships

KANCHAN PILLAI

Senior Administrator – International Business & Partnerships·Study MEDIC Pvt. Ltd.

India

Diploma, Computer And Media Sciences

Work experience

Total years of experience: 14 years, 3 months

Senior Administrator – International Business & Partnerships

December 2025 - Present

Study MEDIC Pvt. Ltd.

Kerala, India

December 2025 - Present

- Direct international business operations and cross-border administrative workflows ensuring
full jurisdictional compliance.
- Coordinate multi-stakeholder communication networks and prepare business intelligence
reports for senior leadership.
- Oversee end-to-end documentation, legal compliance, and execution protocols for
international corporate partnerships.
Company industry:
Training & Education Center

Executive Assistant to Managing Director

June 2024 - May 2025

Al-Shamiya International Catering

Al Kuwait, Kuwait

June 2024 - May 2025

• Delivered comprehensive HR support including talent acquisition, onboarding, staff orientation, and payroll
processing for a large-scale catering operation.
• Maintained executive diaries, international travel logistics, and confidential correspondence on behalf of the Managing
Director.
• Oversaw vendor relationships, procurement, and supply chain coordination, reducing lead times and maintaining
supplier compliance.
• Produced KPI reports and operational dashboards, enabling data-driven decisions by senior management.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Executive Assistant to Director

February 2023 - June 2024

ABAD Foods

Kerala, India

February 2023 - June 2024

• Drafted and managed executive communications, board reports, and official correspondence for a leading food and
beverage business.
• Coordinated all travel arrangements; attended senior management meetings to capture minutes and track follow-up
actions.
• Administered SAP/ERP modules for document management, inventory tracking, and procurement, driving greater
process accuracy.
• Maintained strict document management systems and enforced GDPR-aligned confidentiality protocols across the
organisation.
Company industry:
FMCG
Job role:
Administration

Personal Assistant to Principal

January 2021 - February 2023

P.K. Das Institute of Medical Sciences

Kerala, India

January 2021 - February 2023

• Supported daily operations of a 500+ staff medical institution, managing departmental scheduling, emergency
meetings, and teaching timetables.
• Established and enforced hospital-wide protocols and operational standards across all departments on behalf of the
Principal.
• Handled sensitive patient and staff data with absolute discretion, in full compliance with healthcare confidentiality
requirements.
Company industry:
Medical Hospital
Job role:
Administration

Administration Manager

January 2018 - July 2020

Keshav Publication Pvt. Ltd.

Mathura, India

January 2018 - July 2020

• Managed the full HR lifecycle — recruitment, onboarding, payroll processing, and exit formalities — for the entire
organisation.
• Supervised office facilities, procurement approvals, and vendor management, maintaining cost efficiency and service
continuity.
Company industry:
Administration Support Services
Job role:
Administration

Administration Officer

December 2014 - December 2017

DRS International School

Hyderabad, India

December 2014 - December 2017

- Led high-volume student admissions, fee collections, and served as primary escalation point
for parent and stakeholder inquiries.
- Generated HR metrics reports, monitored salary disbursements, and managed regional
student transport logistics.
Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

School Operations & HR Coordinator

December 2014 - December 2017

DRS International School

Hyderabad, India

December 2014 - December 2017

• Managed student admissions, fee collection, and resolution of parent and student queries in a high-volume school
environment.
• Oversaw HR reporting, salary management, and coordination of school transport operations.
Company industry:
Primary, Prep, & Secondary School

Branch Manager

January 2012 - June 2012

India Infoline Ltd. (IIFL)

Mathura, India

January 2012 - June 2012

• Managed branch operations including cash handling, daily MIS reporting to Regional Head, and frontline customer
service delivery.
Company industry:
Financial Services
Job role:
Management

Accounts Executive

November 2008 - December 2011

Muthoot Finance Ltd.

Mathura, India

November 2008 - December 2011

• Managed financial reporting, data processing, day-end closing procedures, and MIS submissions to the Regional
Office.
• Maintained secure cash and asset vaults; ensured full audit compliance across all financial transactions.
Company industry:
Financial Services
Job role:
Accounting and Auditing

Education

DOEACC Society (NIELIT)

January 2008

January 2008

Diploma, Computer And Media Sciences

India

DOEACC Society (NIELIT)

January 2008

January 2008

High school or equivalent, Biology

India

B.R. Ambedkar University

January 2007

January 2007

Bachelor's degree, Microbiology

India

DOEACC Society (NIELIT)

January 2006

January 2006

Higher diploma, Computer And Systems Engineering

India

St. Paul School

January 2004

January 2004

High school or equivalent, Actuarial Science

India

St. Paul School

January 2004

January 2004

High school or equivalent, Biology

India

St. Paul School

January 2004

January 2004

High school or equivalent, Biology

India

Skills

EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROFIBUS
Intermediate
PROFIBUS
Intermediate
FULL CYCLE SALES
Intermediate
FULL CYCLE SALES
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
CORPORATE TRAVEL MANAGEMENT
Intermediate
CORPORATE TRAVEL MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
GNU COMPILER COLLECTION
Intermediate
GNU COMPILER COLLECTION
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
MANAGEMENT INFORMATION SYSTEMS
Intermediate
MANAGEMENT INFORMATION SYSTEMS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PROCESS DESIGN
Intermediate
PROCESS DESIGN
Intermediate

Languages

English
Beginner
Hindi
Beginner
Malayalam
Beginner
Telugu
Beginner
Arabic
Beginner

Training and Certifications

Certifications
Computer Applications
'O' Level – Computer Applications
'A' Level – Computer Applications