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Kanwal Fatima, Administrative Services Specialist

Kanwal Fatima

Administrative Services Specialist·Ministry of Higher Education & Scientific Research

United Arab Emirates

Bachelor's degree, Computer Information System

Work experience

Total years of experience: 23 years, 2 months

Administrative Services Specialist

July 2024 - Present

Ministry of Higher Education & Scientific Research

Dubai, United Arab Emirates

July 2024 - Present

Lead overall events planning, designing, content and operational functions supporting federal higher education priorities, thus executing high-profile roadshows, products and services launch, strategic events, in partnership with higher education and industry leadership, and interactive workshops.

Company industry:
Corporate Management Office

Administrative Specialist

June 2018 - July 2024

Ministry of Education

Dubai, United Arab Emirates

June 2018 - July 2024

Led strategic administrative, financial, and operational functions aligned with federal education priorities, executing high-profile initiatives including COP28 and ministerial launches. Achieved a 30% cost reduction through procurement reforms, boosted departmental productivity by 25% via restructuring and KPIs, implemented ISO 9001:2015 Quality Management Systems, and developed a six-month Emirati Graduate Programme supporting sustainable Emiratization.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Festival Administration Manager

September 2007 - April 2018

Dubai Creative Clusters Authority

Dubai, United Arab Emirates

September 2007 - April 2018

Directed operational governance for an internationally recognized cultural platform, spearheading its first ISO certification to institutionalize standardized processes and compliance frameworks. Managed complex budgets, contracts, logistics, and global stakeholders, ensuring seamless delivery of high-visibility international events with executive and VIP engagement.

Company industry:
Public Administration
Job role:
Administration

Senior Production Coordinator

March 2003 - September 2007

TECOM Group LLC

Dubai, United Arab Emirates

March 2003 - September 2007

Key Accountability:
 All administrative tasks except budgets and finances

Company industry:
Other Business Support Services
Job role:
Support Services

Education

Sharjah College

December 2002

December 2002

Bachelor's degree, Computer Information System

United Arab Emirates

Arab Unity School

June 2000

June 2000

High school or equivalent, Design and Technology

United Arab Emirates

Skills

Challenges
Expert
Challenges
Expert
Team Management
Expert
Team Management
Expert
Audit Management
Expert
Audit Management
Expert
Continuous Improvement
Expert
Continuous Improvement
Expert
ISO
Expert
ISO
Expert
AUDIT
Expert
AUDIT
Expert
BUDGETING
Expert
BUDGETING
Expert
HR
Intermediate
HR
Intermediate
INVENTORY
Expert
INVENTORY
Expert
INVOICING
Expert
INVOICING
Expert
ISO
Expert
ISO
Expert
MENTOR
Expert
MENTOR
Expert
PAYMENTS
Expert
PAYMENTS
Expert
RECONCILIATION
Expert
RECONCILIATION
Expert
SUPPLIER MANAGEMENT
Expert
SUPPLIER MANAGEMENT
Expert
Challenges
Expert
Challenges
Expert
Team Management
Expert
Team Management
Expert
Audit Management
Expert
Audit Management
Expert
Continuous Improvement
Expert
Continuous Improvement
Expert
CERTIFIED ISO INTERNAL AUDITOR
Intermediate
CERTIFIED ISO INTERNAL AUDITOR
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL MANAGEMENT
Intermediate
GOOGLE APPLICATIONS
Intermediate
GOOGLE APPLICATIONS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate

Languages

Hindi
Expert
Urdu
Expert
Arabic
Intermediate
English
Expert

Training and Certifications

Certifications
Human Resources Management
University of Minnesota
Oct 2024
Show credentials
Internal QMS Auditor
Lloyds Register LRQA
Sep 2016
Show credentials
Google Project Management
Google
Sep 2024
Show credentials

Hobbies

  • Gastronomy
  • Traveling
  • Music