Total Years of Experience: 0 Years, 7 Months
April 2016
To June 2016
Customer Service Representative
at Populaire Bank
Location :
Morocco
Opening and changing bank accounts
• Cashier operation /dealing with customers
•Case study on the theme “Retention and Customer satisfaction in the banking environment”
• Cashier operation /dealing with customers
•Case study on the theme “Retention and Customer satisfaction in the banking environment”
May 2013
To June 2013
Customer Service
at AXA
Location :
Morocco
Customer Service: processing and managing customer’s files during any Accident reporting.
•Case study on the theme '' Customer Relationship Management ''
•Case study on the theme '' Customer Relationship Management ''
August 2012
To September 2012
Customer Service
at AXA
Location :
Morocco
File Classification and New Business Registration / Renewal of Existing Business
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