associate vice president
KOTAK MAHINDRA BANK LTD
Total years of experience :26 years, 8 Months
Result oriented professional with experience of 15 years in the field of Planning, Customer Servicing, Operations Management, Trade Finance & Team Management.
Since Sep’04 with Kotak Mahindra Bank Ltd., Delhi as Chief Manager-Commercial Banking Branch.
A keen strategist & implementer with expertise in managing entire operations, maintaining focus on ensuring optimal utilization of resources. Adroit at controlling and managing skilled banking operations, in particular, customer management, etc.
Building and maintaining healthy business relations with high net worth and corporate clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.
Demonstrative at implementing policies / procedures for the all round development of the bank as well as reducing overall costs to the bank through various means.
Proficient in developing & streamlining systems with proven ability to enhance operational effectiveness and meet operational goals within the cost, time & quality parameters.
An out-of-the-box thinker committed towards the growth of people within the organisation. Skilled in handling large workforces, maintaining peaceful & amicable work environment and initiating measures for the benefit of people in the organisation.
ACADEMIC QUALIFICATION B.Com.(Pass) – Delhi University COMPUTER PROFICIENCY Two Year Computer Diploma from Aptech (Gold Medalist) Banking Software – Flex Cube Retail and Finware .