karan kumar, Head of Digital Marketing

karan kumar

Head of Digital Marketing

MedX Pharmacy

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Head of Digital Marketing at MedX Pharmacy
  • United Arab Emirates - Dubai
  • My current job since February 2023

I am working as the lead digital marketer for the company. I am working on making the website more efficient and on building e-commerce sales. Have made a significant role is reducing the loading time of the website. Made the internal search of the website more efficient. We have implemented a new PPC and CPA strategy for Google Ads.
Search Engine Optimization: Working on keeping the products of the company listed on the first page of the SERP for both paid and organic search results on Google.
I was assigned a new job role from the company as the project manager for building a new mobile application for the company.

Created a huge impact on the UI/UX design of the website.

I was assigned as the project manager for the development of a new website and mobile application for both iOS and Android.

Under my guidelines, we built a new e-commerce website.
Migrated website from WordPress to PHP, next

Platform to increase the efficiency of the website.

HR Recruiter at Invenger technologies Pvt ltd
  • India - Mangalore
  • January 2022 to December 2022

Worked here as an HR recruiter for the company. I used to help them with sourcing the candidates.
I have even handled several projects on Digital marketing For the company. Worked here as an HR recruiter for the company.
Skills: Project Management · Project Planning · Social Media Marketing · Web Services · Web Design · Sourcing · WordPress · Digital Marketing · HR Management · Recruiting

Process Executive (PART TIME) at GRASSROOTS
  • India - Mysore
  • July 2021 to December 2021

Worked as a Process Executive for Swiggy;
Which is one of the best Food E-commerce delivery
platforms in India.
Ensured timely delivery of food to customers.
Worked for Order management team .

Call Agent ((PART TIME)) at Shakya Decipher
  • India - Mysore
  • August 2020 to December 2020

Worked here as a Call Analyst. I used to work for a US Automotive Process here. this was a semi-voice process. We used to get Calls which used to go to the car showrooms in the United States we used to
segregate the calls on terms of the basis of what customers used to ask.

Customer Relations Officer ((INTERNSHIP)) at Hinduja Global Solutions
  • India - Mysore
  • September 2019 to October 2019

Worked as a customer support agent for one of the top E-Commerce websites like Amazon. in
I used to resolve the queries of the Customers. I used to interact with the customers and make sure the customer are resolved.Worked as a customer support agent for one of the top E-Commerce websites like Amazon. in I used to resolve the queries of the Customers. I used to interact with the customers and make sure the customer are resolved.
Skills: Customer Service · Customer Relationship Management (CRM)

Education

Bachelor's degree, Business Administration
  • at Vidhya Ashram
  • September 2022

I have completed my BBA (Bachelor's in Business Administration) from Vidhya Ashram ; A very well reputed liberal college located in Mysore. Besides this I have earned and invested myself into developing Digital Marketing Skills by completing various certification and training courses.

Specialties & Skills

Call Center
Customer Relationship Management
Certified Internet Recruiter
Digital Marketing
invideo
E COMMERCE
WEB SERVICE
DIGITAL MARKETING
HR MANAGEMENT
SOCIAL MEDIA MARKETING
SEARCH ENGINE OPTIMIZATION
PROJECT PLANNING
E COMMERCE CONSULTING
DIGITAL STRATEGY
CUSTOMER SERVICE
PROJECT MANAGEMENT
CUSTOMER RELATIONSHIP MANAGEMENT
WORD PRESS
WEB DESIGN
SOURCING
RECRUITING
wordpress

Languages

English
Expert
Hindi
Intermediate
Kannada
Intermediate

Training and Certifications

Programming in JAVA (Certificate)
Date Attended:
January 2019
Digital Marketing and Media Foundations Certification (Certificate)
Date Attended:
September 2022
Programming in PYTHON for DATA SCIENCE (Certificate)
Date Attended:
October 2018
IAB Digital Marketing and Media Foundations Certification (Certificate)
Date Attended:
August 2022
Advanced Social Media Strategy Training and Certification (Certificate)
Date Attended:
August 2022
Content Management Systems Architecture (Certificate)
Date Attended:
August 2022

Hobbies

  • Freestyle Football
    Sparda Winner Football(2019) ; Have won various awards in Football tournaments.