Engineer
Imperial Auto Industries
Total years of experience :12 years, 11 Months
1. Key Account Management/Business Development
• Identifying prospective clients, generating business from new accounts, developing them to achieve consistent profitability
• Giving presentations and demonstrations to the prospective clients.
• Building and maintaining healthy relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norm
• Evolving market segmentation & penetration strategies to achieve targets.
• Managing the launch of new products grievances and issues.
2. Client servicing
• Identify prospective corporate client to strategically secure profitable business from the existing, thereby achieve business targets.
• Maintain cordial relations with customers to sustain the profitability of the business.
• Handing customer grievances and resolving issues.
• Handling Customer visits, Making customer presentations and tech query presentations.
• Fulfill customer’s requirements by providing all necessary documentation of the products are being made
3. Operations
• Actively involved in business planning and analysis for assessment of revenue potential in business opportunities.
• Overseeing the logistic function and negotiating with transporters for cost effective transport solutions and clearances.
• Handling fleet of vehicle & transporters ensuring timely delivery and transit norms.
• Coordinating with various departments like purchase, development, P.P.C, quality, excise dispatch for facilitating smooth work flow.
• ERP functionality.
2 years experience as Project Assistant (Sep’2009-Sep’2011) at the National Aspheric Facility, Optical Instrumentation Unit, Central Scientific Instruments Organization (CSIR-CSIO), Sec- 30C, Chandigarh.
Projects undergone are as follows:
1. “Designing and Fabrication of Poly-Carbonate Bi-Aspheric Lenses”, Sponsored by DST (Deptt. Of Science & Technology).
2. “Single Point Diamond Turning based nano finishing of piston sub assemblies for cryo-assemblies of thermal imager” sponsored by BRNS(Board Of Research In Nuclear Science) DAE(Deptt. Of Atomic Energy).
3.Skills used: CNC Machining & Programming, Designing, Precision Diamond Turning & Surface Metrology using Mechanical profilers (Contact type & Non Contact type).
Technical & Academic Qualification: • M.Tech in Production and Industrial Engg. from PEC University of Technology, Sector 12, Chandigarh. • Thesis Topic: Diamond tool wear during SPDT (Single Point Diamond Turning) of Silicon & Polycarbonate.
• Passed B.Tech in Mechanical Engg. (May '2009) with 1st Division from GGS College of Modern Technology (Kharar) . [Affiliated from PTU]
• Passed 3 year Diploma in Mechanical Engg. (May '2006) from CCET (Chandigarh College of Engg. & Technology) Sector 26, Chandigarh. [Affiliated from PSBTE & IT]