Qaisar Ameen

Sourcing Analyst at Cummins Inc

• United Arab Emirates - Dubai
• My current job since January 2019

Procurement and Logistics Administrator at Gulf Drug LLC

• United Arab Emirates - Dubai
• June 2015 to December 2018

 Business analysis of product portfolio and discussing with relevant departmental managers for viability, expansion or reduction of product lines.
 Forecasting Foreign Exchange reserves required and management through Forwards purchases.
 Inventory Management and control.
 Reorder forecasting and Optimization.
 Supervising and managing accounts receivables & payable of Suppliers.
 Supervising and managing Debit, Credit notes.
 Risk Analysis and calculation related to the products expiry.
 Settlement with suppliers & Customers.
 Supplier’s statement of accounts and resolving any financial issues.
 Preparing Purchase Budgets, inventory management and deciding payment terms for abnormal orders.
 Verify Sales Incentives, its reconciliation and payments
 Stock takes at month end and bifurcating according to long expiry, short expiry and expired items.
 Meeting with potential suppliers to strategically strengthen product portfolio.
 Landed cost & selling price calculation for OTC products.
 Handling product registration with Dubai Municipality, & ESMA authorities of UAE.
 Handling ISO audits and special audits conducted by supplier’s nominated Auditors for designated areas.
 Analyzing stock and sales reports on weekly basis for all the suppliers and identifying any abnormality.

Procurement & Logistics Executive at Al Nahar Group of Campanies

• United Arab Emirates - Sharjah
• April 2013 to May 2015

 Business correspondence with all the suppliers in order to purchase Products for OEM Brand of Home appliances.
 Price Comparison & Negotiation with suppliers.
 Inventory control and reorder for the required items.
 Prepare and file all documentation and relevant email correspondences in line with set standards.
 Handle Import & Export including preparation of all the documents i.e. Invoice, Packing List, Country of Origin Certificate etc.
 Prepare of Letter of Credit (LC), TT and other Payment related document.
 Get all required documents attested from the relevant authorities, bank, and customs, insurance etc.
 Complete paper work to acquire certifications or lab test reports for the required items.
 Prepare and issue Sales and Purchase Contracts, Certificate of Origin and Customs/Insurance Declaration, etc.
 Coordinate and liaise with suppliers or buyers to ensure smooth and timely cargo operations.
 Coordinate closely with the logistics and shipping agents for scheduling and bookings shipments.
 Track electronically the status of all the shipments and preparing a report of the same.
 Online custom Clearance by (Mersal II) for the shipments arrived on Port.
 Prepare and submit statistical reports to the Management.
 Preparation, Distribution and Updating of Price List to for OEM Brand
 Assist and Reporting to G.M regarding all his administrative activities on daily basis.

ESMA, INTERTEK & SGS REGISTRATION CERTIFICATION.

 Handling Complete Documentation and Communication with (ESMA) “Emirates Authority for standardization & Metrology” The Quality Control Department of UAE, Intertek Intl & “SGS Intl” in Order To Get the Product’s Quality Certification’s to Import & Export the goods from all over the world.

Customer services Executive (B2B) at SEO Company

• Pakistan - Lahore
• January 2012 to February 2013

 Help companies and explain everything what they need to know about SEO.
 Educate them about all the technical points of SEO and convince them to purchase SEO to get the top ranking on Google to get maximum business online.
 Convince companies on the importance of SEO.
 Make Maximum Sales.
 Provide customer services to the existing customers regarding their inquiries and status of their Account.
 Maintain data of potential customers and follow up with them on daily basis.
 Take transfers of agents and closing sales.
 Update Customer Relationship Management database of an organization with new information perfectly
 Reporting to Sales manager about the daily sales achieved.

Customer Services Executive / CSR / TSR at ovex Technologies

• Pakistan - Lahore
• October 2010 to January 2012

 The prime responsibility was to identify the sales opportunities and present benefits and key features of products effectively to acquire new business.
 Work for the promotion of the services so has to set up campaigns offers at the company to existing and new customers.
 Communicate with the existing accounts to increase or maintain levels of the business activity.
 Work for meeting the targets of company so has to search constantly for new revenue generating chances.
 Needs to do the work of documentation as well so has to prepare and maintain detailed records and accounts of all telesales promotions.
 Report the telesales marketing manager immediately on any customer disputes or problems or other major matters.
 Update Customer Relationship Management database of an organization with new information perfectly.

Customer services Representative (Inbound) at World cable Global Triple Play Company

• Pakistan - Lahore
• January 2009 to October 2010

 Acknowledge and appropriately greet and assist every customer in a timely manner.
 To communicate effectively with other Unit/Department staff in problem solving process.
 Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
 Putting complaints in CRM and update the status of complaint by coordinating with the concern department and let the customer know about the status in a proper way.
 Communicate with the existing accounts to increase or maintain levels of the business activity.
 Update Customer Relationship Management database of an organization with new information perfectly.
 Reporting to Contact centre Operations Manager at the end of the shift.