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kareem hassan elsharkawy, Store Manager

kareem hassan elsharkawy

Store Manager·patchi

Saudi Arabia

High school or equivalent, شبكات

Work experience

Total years of experience: 17 years, 6 months

Store Manager

December 2015 - Present

patchi

Riyadh, Saudi Arabia

December 2015 - Present

• Led store operations, significantly boosting sales while elevating customer service standards.

• Streamlined inventory management and transaction processes, maintaining compliance and optimizing stock levels for efficiency.

• Executed cashier duties with precision, ensuring accurate financial transactions and enhancing overall store performance.

• Promoted to Assistant Chief Cashier, where I generated comprehensive daily and monthly sales reports, improving payroll efficiency.

• Implemented technical troubleshooting strategies, resolving issues swiftly to maintain seamless store operations.

Company industry:
Other Business Support Services
Job role:
Management

Store Manager

December 2015 - Present

Saudi Allied Co. (Patchi – Chocolate & Gifts),

Riyadh, Saudi Arabia

December 2015 - Present

• Lead full store operations including sales, merchandising, inventory, and customer service.
• Supervise and train team members to ensure brand compliance and performance excellence.
• Manage cash handling, daily reconciliation, and bank deposits with high accuracy.
• Prepare sales analysis reports and support financial planning processes.

Company industry:
Retail & Wholesale

Sales Assistant

April 2011 - February 2026

Landmark Group,

Dubai, United Arab Emirates

April 2011 - February 2026

• Delivered premium customer service and supported sales floor operations.
• Assisted in visual merchandising and inventory management.
• Contributed to achieving monthly sales targets.

Company industry:
Retail & Wholesale
Job role:
Sales

store manager

December 2015 - December 2025

patchi company for chocolate &gifts

Riyadh, Saudi Arabia

December 2015 - December 2025

Oversee complete store operations, including sales, merchandising, inventory management, and
customerservice.
Mentor and develop team members to uphold brand standards and achieve performance excellence.
Administer cash handling processes, ensuring daily reconciliation and bank deposits are conducted
withprecision.
Compile and evaluate sales analysis reports to support strategic financial planning.

Company industry:
Retail & Wholesale

Sales Executive / Supervisor

April 2011 - April 2015

landmark group

Dubai, United Arab Emirates

April 2011 - April 2015

• Provided outstanding customer service, creating a welcoming and enjoyable shopping atmosphere for all patrons.
• Streamlined cashier operations, ensuring precise and accountable transactions to enhance overall efficiency.
• Led retail store operations, successfully driving sales growth and improving customer satisfaction through strategic inventory management and problem-solving skills.
• Developed and empowered team members through comprehensive training and mentorship, cultivating a cohesive team focused on achieving and exceeding sales objectives.
• Implemented best practices in sales and customer engagement, contributing to a significant increase in store performance and team morale.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Assistant

January 2011 - January 2015

Landmark Group ( MAXFASHIONRETAIL)

Dubai, United Arab Emirates

January 2011 - January 2015

Provided exceptional customer service, enhancing the shopping experience while supporting sales
flooroperations.
Participated in visual merchandising efforts and assisted with inventory management activities.
Played a key role in achieving monthly sales goals through effective customer engagement

Company industry:
Fashion & Apparel

Cashier

June 2009 - December 2010

Landmark International,

Alexandria, Egypt

June 2009 - December 2010

• Processed transactions and maintained accurate financial records.

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Cashier

January 2009 - December 2010

Landmark International (NEWLOOKFASHIONRETAIL)

Alexandria, Egypt

January 2009 - December 2010

Executed transactions accurately while maintaining precise financial records.
Supported payroll preparation and contributed to inventory control efforts.

Company industry:
Fashion & Apparel

Education

الكلية التكنولوجية

May 2009

May 2009

High school or equivalent, شبكات

Egypt

GPA (percentage): 100%

GPA (percentage): 100%

Electronic

Banha Technological College

May 2009

May 2009

Diploma, Electrical forces networks

Egypt

GPA (percentage): 2%

GPA (percentage): 2%

Diploma

Banha Technological College

May 2009

May 2009

Bachelor's degree, Technology

Egypt

Banha Technological College

January 2009

January 2009

Bachelor's degree, شبكات كهربائية

Egypt

Skills

Problem Solving

Expert

Cashier

Expert

Management

Expert

Sales

Expert

Customer Service

Expert

sales

Expert

Customer service

Expert

manager

Expert

cashier

Expert

supervisor

Expert

Problem Solving

Expert

Management

Expert

CASH HANDLING

Intermediate

FINANCIAL PLANNING

Intermediate

MERCHANDISING

Intermediate

RETAIL MANAGEMENT

Intermediate

STRATEGIC LEADERSHIP

Intermediate

E COMMERCE

Intermediate

FINANCIAL STATEMENTS

Intermediate

INVENTORY CONTROL

Intermediate

LEADERSHIP

Intermediate

LOSS PREVENTION

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

RETAIL OPERATIONS

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
REFINING SERVICE & MAXIMIZING REVENUE MASTERING GUEST
Customer Service Certification

Training
customer service
Egypt center
Aug 2012
customer service
customer service
Aug 2012

Hobbies and interests

football

I won 2nd award of national football in Egypt