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Kareem Kamal, Founder & Managing Director

Kareem Kamal

Founder & Managing Director·Proper Business Solutions (PBS)

United Arab Emirates

Bachelor's degree, Business

Work experience

Total years of experience: 20 years, 7 months

Founder & Managing Director

January 2018 - Present

Proper Business Solutions (PBS)

Cairo, Egypt

January 2018 - Present

Founded and scaled a lead generation and outsourcing organization from 5 agents to over 3, 000
agents. Directed business development, operations, finance, recruitment, quality assurance, and
client success while expanding across North America and the Middle East.
Key Achievements
• Scaled workforce from 5 to 3, 000+ employees
• Established strategic international partnerships
• Built scalable operational and leadership structures
• Developed repeatable growth systems enabling rapid expansion
Company industry:
Telemarketing
Job role:
Management

Manager of Loan Advisors

January 2012 - January 2017

Broadsource Student Advantage

Texas, United States

January 2012 - January 2017

Managed advisor teams, training, quality assurance, compliance initiatives, and customer
satisfaction programs.
Company industry:
Financial Services
Job role:
Accounting and Auditing

General Manager

January 2009 - January 2012

Sprint

Texas, United States

January 2009 - January 2012

Directed sales, staffing, budgeting, inventory management, and customer service operations while
consistently exceeding revenue goals.
Company industry:
Telecommunications
Job role:
Management

Store Manager

January 2008 - January 2009

T-Mobile USA

Texas, United States

January 2008 - January 2009

Managed retail operations, sales performance, employee development, and customer retention
initiatives.
Company industry:
Telecommunications
Job role:
Management

Store Manager

January 2005 - January 2008

Cingular Wireless

Texas, United States

January 2005 - January 2008

Led retail operations, recruitment, coaching, sales performance, inventory management, and
operational compliance.
Company industry:
Telecommunications
Job role:
Management

Education

University of Texas

January 2005

January 2005

Bachelor's degree, Business

United States

Skills

SALES

Expert

BUSINESS DEVELOPMENT

Intermediate

CUSTOMER ACQUISITION MANAGEMENT

Intermediate

INTERNATIONAL BUSINESS

Intermediate

LEADERSHIP

Intermediate

MANAGEMENT

Intermediate

OPERATIONAL EXCELLENCE

Intermediate

PROFIT AND LOSS P&L MANAGEMENT

Intermediate

REVENUE GROWTH

Intermediate

STRATEGIC PARTNERSHIP

Intermediate

Languages

English

Native Speaker

Arabic

Native Speaker

Hobbies and interests

Golf